Job Positions

Senior Academic Advisor/581680

Categories: Mid Atlantic Region 2


L. Douglas Wilder School of Government & Public Affairs


Virginia Commonwealth University

Date Posted:

Oct 17 2019 10:00PM

Close Date:


Position Description

Reporting to the Director of Graduate Studies, the Senior Academic Advisor we are seeking will provide guidance to graduate students on academic programs and university procedures and documents related to completing their graduate education. The position works with graduate students and faculty from recruitment through graduation to ensure academic success. It is accountable for maintaining graduate student files; monitoring student progress throughout their studies; and ensuring that students are certified for graduation in a timely manner. The positions develops, interprets, documents, implements, assesses, and applies University, State, Federal, and School policies and procedures in order to ensure the most efficient, timely, and cost-effective delivery of graduate student support services.


The position assists faculty, staff, and students by utilizing Ellucian and school-based databases to research student records and initiate student actions, performs academic course corrections/changes and certain student actions without supervision based on preset standards, and works with students to ensure that they are registered for the appropriate courses and credits. The position also completes audits of student records in Banner and DegreeWorks each semester to ensure that they are registered for the appropriate courses and credits, and manages and maintains all student records, ensuring they are accurate and up-to-date. In addition to advising duties, the Senior Academic Advisor will work closely with the Director of Graduate Studies to develop, implement, and evaluate strategies in alignment with the school’s retention and recruitment goals. This is a senior position that will provide leadership and guidance to support staff.

Application Process

Applicants should apply at and submit (1) a resume, (2) a cover letter explaining the applicant’s credentials and interest in the open position, and (3) full contact information of three recent professional references. Application review will begin immediately.

"Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran’s status, political affiliation, or disability.”

Institution Information

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work. The mission of the Wilder School is to:

  • Engage, teach and inspire students and leaders to understand and solve challenges in our world.
  • Advance research that informs public policy and decision making to improve our communities.
  • Collaborate with communities through innovative partnerships to enhance quality of life.

To achieve this mission, we must provide an engaged experience for the students. The Wilder School Graduate Student Services and Advising Office (GSSA) strives to provide support to graduate students enrolled in criminal justice, homeland security and emergency preparedness, public administration, and urban and regional planning. The office also supports doctoral students and students seeking post-baccalaureate graduate certificates. The office is a resource that graduate students can access and visit for their educational needs from orientation to graduation. The office is responsible for recruitment, admissions, and orientation of students, as well as for coordinating advising, assisting with curricular revisions across programs, and confirming graduation processes.

Additional Information

VCU is committed to providing a safe and secure environment for employees, students, visitors, and patients. As a part of this effort, a criminal records check is a condition of employment at VCU for all new employees. Note: only job-related convictions may impact your progress through the employment process. It is important for you to know also that falsification of any information is grounds for termination of employment. For additional information about the Wilder School please visit our website at

Contact Information

Franklin Wallace Director of Human Resources & Operations VCU L. Douglas Wilder School email:


Required Qualifications


  • Master’s degree in one of the disciplines in the School of Government & Public Affairs, student personnel, college counseling or a related field.
  • Minimum of 2 years of demonstrated experience providing academic advising in a college or university setting.
  • Demonstrated excellence in oral and written communication skills as well as customer service; must be detail-oriented with strong organizational skills.
  • Demonstrated experience working in and fostering a diverse faculty, staff and student environment.
  • Strong computer skills with proficiency in MS Office Suite and Google’s cloud collaboration services.
  • Demonstrated experience working collaboratively with and providing guidance to support staff with the management of team projects.
  • Demonstrated experience working autonomously with minimal supervision.

Preferred Qualifications

  • 3 years or more of demonstrated experience providing academic advising in a college or university setting.
  • Previous experience advising graduate students.
  • Demonstrated experience using Degree Works, Banner, and Navigate.
  • Demonstrated ability to manage academic processes within and across academic units.
  • Demonstrated experience recruiting graduate students.
  • Demonstrated ability to manage a large volume of administrative work.