Job Positions

Senior Clinical Financial Aid Counselor

Categories: Northeast Region 1


Financial Aid


St. George's University

Date Posted:

Jun 29 2021 2:16PM

Close Date:

Jul 27 2021

Position Description

The Senior Clinical Financial Aid Counselor reports to the administrative team which consists of the Director, Associate Director, and Assistant Directors of Financial Aid. This position incorporates the full range of financial aid responsibilities, including assisting graduate level students in the application process, resolving eligibility issues, packaging loans and/or scholarships, certifying federal loans and providing information on loan repayment. The loan repayment function of this position involves development and implementation of loan repayment educational programs, conducting exit interviews with ‘at risk’ students as well as the general population of students. The Senior Clinical Financial Aid Counselor must abide by a complex set of rules and regulations that only pertain to clinical students due to nonstandard nature of the clinical terms. This position requires that every individual clinical aid applicant is carefully monitored in order to award within a floating academic year with limited applicability to batch processing due to nonstandard nature of students’ rotation schedules. This nonstandard nature adds complexity to the monitoring and processing of the Return to Title IV calculations for students who do not complete or take an extend break from their clinical term. Due to each student’s individualized rotation schedule, eligibility and compliance are at a greater risk, making attention to detail and constant assessment of all student activity crucial. The tasks assigned to the Clinical Financial Aid Counselor requires a high level of skill in identifying processing anomalies and seasoned problem-solving skills. The Senior Clinical FA Counselor is responsible for the administration of loan repayment counseling and default management as well as being assigned to work with approximately 400 students.


• Mastery of understanding of complex R2T4 rules and process R2T4’s for clinical students
• Provide loan repayment/debt management counseling
• Develop and implement loan repayment educational programs
• Initiate renewal ISL process
• Reconcile Institutional Student Loan (ISL) offers with Office of Student Finance
• Monitor and assess federal loan eligibility student by student
• Mastery of understanding the complex regulations around awarding federal loans to applicants with student specific terms
• Analyze student individual rotation schedules to assess loan eligibility and how any changes to their schedule impacts compliance
• Determine eligibility for multiple Unsubsidized Stafford loan awards within same award year (borrower-based loan awards)
• Review loan histories on federal database to ensure awards do not exceed aggregate limits
• In depth individualized student counseling to ensure understanding of timing of student’s loan disbursements and budgeting of respective refund for living expenses
• Award clinical student loans manually or by batch process according to their individual schedules
• Monitor and follow upon pending and/or denied GPLUS loan applications
• Verify enrollment in student rotations and assign appropriate loan period for certification process
• Analyze various reports to determine accuracy of disbursement dates, start dates, eligibility for certification and outstanding application requirements
• Attend training seminars and maintain knowledge of the financial aid regulations and rules
• Provide administrative support along with other tasks as assigned.
• Present Financial Aid information to large groups

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Required Qualifications

• Bachelor’s degree

Preferred Qualifications

• Minimum of three years of financial aid experience preferred