Job Positions

Student Solution Center Counselor

Categories: Northeast Region 1


Student Solution Center


Molloy College

Date Posted:

Oct 20 2021 1:10PM

Close Date:

Dec 31 2021

Position Description

The Counselor will advise all students on any issues related to advisement, registration, bursar, and financial aid. Using a proactive approach, the Counselor communicates accurate and timely information to students to keep their college career on track. The Counselor will be responsible for creating and maintaining a relationship across all constituencies that promotes student satisfaction, retention and an increased graduation rate.


Assist students with inquiries and issues at the front counter in person, on the phone via e-mail. Work to resolve issues or refer appropriately. Responsible for a caseload of advisees. Provide counseling to all students on topics including, advisement, registration, billing and financial aid. Conduct outreach to all continuing students without any holds that are not registered for the upcoming semester. Meet with students to ensure a timely progression towards degree completion. Ensure compliance with Federal and State Financial Aid regulations. Review degree audit and financial aid packages for students registered for non-applicable coursework. Collect documentation from faculty to maintain compliance when calculating Return of Title IV funds. Assist the Director of Student Retention registering freshmen their first semester. Communicate with freshmen about remedial coursework that will affect their academic progression. Present on degree audit and registration in Freshman Studies classes. Educate faculty on the financial aid implications of approving students for non-applicable coursework.

Application Process

A member of HR's recruitment team at Molloy College will be in direct contact with applicants regarding their application.

Institution Information

Molloy College is located on 1000 Hempstead Avenue, Rockville Center, NY. AN EQUAL OPPORTUNITY EMPLOYER Women, minorities, persons with disabilities and veterans are encouraged to apply. Molloy College does not discriminate on the basis of an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, or military status; in its administration of educational policies, programs or activities; its admissions policies; or in employment practices. Molloy College takes its responsibility seriously to establish an environment in which the dignity and worth of all members of the institutional community are respected. In its effort to provide an optimal learning environment the College seeks the appointment of persons who are highly qualified and whose background is appropriate to fill each vacancy. It is College policy to recruit, employ, retain and promote employees without discrimination regarding sex, race, color, creed, religion, age, marital status, sexual orientation, veteran status, national or ethnic origin or physical disability. In selecting for employment, the College is committed to the highest standard of excellence and will select the best qualified candidate. In cases where there are equally qualified candidates for positions, selection will be made from those groups of persons who have been identified by the Federal and State Governments as having been discriminated against in the past.

Additional Information

To Apply please visit the following link:

Contact Information

Alexandra Hamilton
HR Recruitment Specialist


Required Qualifications

Bachelor's degree (required) in Social Sciences or Humanities (preferred) Master's degree (preferred) 1-3 years' experience Microsoft (Office, Excel, PowerPoint, Word, Outlook)

Preferred Qualifications

Jenzabar Software and Powerfaids (preferred)