Job Positions

Student Success Advisor

Categories: Rocky Mountain Region 10


Student Success Center


Ensign College

Date Posted:

Feb 11 2021 5:08PM

Close Date:

Feb 28 2021

Position Description

The Student Success Center (SSC) exists to support Ensign College (EC) in its mission to develop capable and trusted disciples of Jesus Christ. We do this by providing quality tools, resources, and experiences designed to assist students in achieving college success. Success Advising is a key resource offered by the SSC and plays a critical role in the student journey. Success Advisors support students in every aspect of their student experience. They work with prospective, current, and former students to help them understand EC certificate and degree offerings, identify the right program of study to align with professional or future educational goals, develop academic plans, check completion progress, clarify EC student policies and processes, connect students to other resources for success, and act as a trusted mentor to guide students on their path to achieving their academic and professional goals.


Essential Job Functions:
 Support all students (new, continuing & returning) by providing mentoring and guidance throughout their academic journey at Ensign College. This includes helping students understand program offerings, graduation requirements, career/major exploration, setting and achieving goals, course planning and registration, etc. This is done in one-on-one advising in person, over the phone, and in remote video conferencing
 Facilitates students' academic progress by evaluating their needs and working with them to develop appropriate goals and plans for success
 Assist students in finding solutions to every-day issues that impeded their college success by connecting them to other college or community resources
 Build and maintain positive working relationships with faculty in assigned academic departments. Work closely with faculty to ensure understanding and mastery of program offerings, course equivalencies and substitutions, prerequisites, etc.
 Understand and uphold college policies, and help students do the same
 Maintain students’ academic files that include a record of the advising activity that takes place during each visit
 Serve on college committees as assigned and make recommendations that affect curriculum requirements, advising processes and program development and published materials
 Coordinate data compilation, statistical reports and correspondence, depending upon the area of assignment
 May plan and participate in continuing education for advising staff 
May supervise lower level advising staff, student employees, and/or volunteers and participate in hiring, training, and evaluating those employees
As assigned, provide support and oversight to other student success programs

Application Process

Apply online at:

Institution Information

Founded in 1886, Ensign College educates 2,200 students annually from 43 U.S. states and more than 30 countries. Ensign College trains students to be job-ready proficient in one to two years at its campus in downtown Salt Lake City and online. It offers in-demand professional certificates and associate degrees, allowing students to earn a working wage while furthering their education. Sponsored by The Church of Jesus Christ of Latter-day Saints, Ensign College helps students achieve self-reliance in a Christ-centered environment. Call (801) 524-8100 or visit to learn more.

Additional Information


Contact Information

Erin Gunnell,


Required Qualifications

Bachelor’s degree required in relevant field
 2-3 years progressive post-baccalaureate experience in higher education or related industry
Highly developed ability to verbally communicate in a clear and concise manner
Active listening
Caring and empathetic nature
Critical thinking and complex problem solving
Social perceptiveness and high emotional intelligence
 Mature judgment
Understanding of higher education structures
Detail oriented
Ability to work well independently and collaboratively
Ability to quickly establish and maintain interpersonal relationships
Excellent writing ability including editing and report writing
Teachable and adaptable
Proficiency with Microsoft Office Suite and other standard software programs, as well as a working knowledge of office equipment

Requirements for Employment Eligibility:
Worthiness to obtain a current temple recommend
Strict adherence to company policies and procedures
Dependable attendance and timely arrival at the assigned work location
Commitment to bring about the purposes of Ensign College

Preferred Qualifications

Knowledge of IT and Computer Science disciplines
Previous prior academic advising experience and/or other student development functions