Job Positions

Student Success Advisor

Categories: South Central Region 7


Student Success


Columbia College

Date Posted:

Jun 8 2021 1:01PM

Close Date:

Jun 25 2021

Position Description

The Student Success Advisor will be responsible for implementing dynamic retention initiatives designed to improve overall persistence of traditional and nontraditional students at Columbia College. These responsibilities will include student success coaching, managing and maintaining the case management tool for monitoring and tracking retention related alerts, assisting in data entry for retention programs and pilots, assisting students with resolving registration restrictions, and contacting students to resolve persistence concerns. The Student Success Advisor will assist the Director of Student Success in the implementation of processes, technology, and communications with students, faculty, and staff on student persistence and completion initiatives.


• Provide student success coaching and interventions for Day students regarding academic and financial aid concerns that may impact student retention.
• Manage manual retention alerts, providing triage to alerts submitted through retention software.
• Develop and refine cross-divisional student success initiatives for all student populations.
• Contact students based on batch retention alerts such as attendance concerns, low midterm grades, and registration.
• Develop and conduct retention-related workshops for Day students including financial aid literacy and available support programs.
• Maintain reporting for retention initiatives.
• Assist in data entry and data maintenance for retention programs and pilots.
• Assist in administrative duties for development and implementation of nontraditional student retention efforts.
• Keep current on academic, financial, and support services in order to provide the most accurate information to students.
• Assist Day students with the resolution of registration restrictions.
• Assist in the awarding of endowments designed to retain Day students.

Application Process

Institution Information

Additional Information

Some evening or weekend work may be required.

Contact Information

Stephanie Whitener 573-875-7721


Required Qualifications

Bachelor’s Degree Two to five years’ experience in higher education.

Preferred Qualifications

• Experience in student recruitment and retention efforts.
• Experience in student advising.
• Experience working with diverse student groups.
• Masters in Higher Education or related field.