Job Positions

Student Success Advisor

Categories: Northeast Region 1


Department of Student Advising & Success


Babson College

Date Posted:

Aug 8 2021 7:29AM

Close Date:

Oct 8 2021

Position Description

The Student Success Advisor provides academic and personal advising and case management services to a cohort group of approximately 375 undergraduate students (actual cohort size fluctuates from semester to semester). Specific responsibilities include: advising students through course selection and registration; overseeing the progress of students on academic probation; approving leave of absences and course withdrawals, and approving advanced placement credits, among other academic services; providing referral and follow-up services to students in personal crisis; working collaboratively with partner offices to ensure students receive timely information and support related to their Babson experience; and developmental programming and overseeing one or more of the following areas: Commencement Committee, Weissman Scholars program, transfer and first-generation students, approving off-campus courses and facilitating credits to transcripts, undergraduate awards ceremonies, December graduation, departmental websites, social media accounts, and class listservs, analysis of various data sets, Faculty of the Year Award, and the waiver exam process.


Academic and Personal Advising:
Advise students on course selection and registration; develop learning plans and academic plans with advisees. Provide referrals and appropriate support for students experiencing concerns with personal matters affecting them (either personally or from another source). Examples include: substance abuse, eating issues, family and other relationship concerns, harassment, etc.
Discuss with students, and make appropriate referrals on, concerns regarding grades, faculty, and ability to successfully complete a course of study.
Track and review students who are over- or under-enrolled in courses.
Advise students on course options while on Education Abroad experiences.
Approve individual course withdrawals beyond add/drop deadline in consultation with the AVP, Student Success. Collaborate with the Registrar on the certification process of the undergraduates.
Collaborate with the AVP, Student Success, to approve and process advanced credit from high school (e.g., AP, IB, Swiss Matura, French Baccalaureate, and other college-level coursework taken in high school).
Collaborate with the AVP, Student Success, to approve off-campus courses and facilitate credits to transcripts. Review requests for exam excuses, in compliance with College policy, and issue approvals/denials, as appropriate.
Refer students to Center for Career Development for internship and career planning.

Case Management:
Review requests for leaves of absence and advise students on non-medical and voluntary withdrawals from the College.
Monitor academic progress of students on academic probation and those returning from an academic suspension. Work closely with the AVP, Student Success, regarding students of concern.
Act as a resource for students involved in the College community standards process.
Support all students and allow for professional growth; create programming and student development opportunities as needed.
Work closely with campus partners to address a range of student issues and concerns.

Participate in College-wide committees as designated by the AVP, Student Success.
Support the efforts of other offices by participating in alumni, admission, undergraduate program, career development events as designated by the AVP, Student Success.
Assume additional responsibilities as required.

May supervise graduate assistants, interns, and/or student employees

Application Process

Summit cover letter and resume on HR Workday:

Institution Information

We’re all different. We’re all Babson. Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic and social value - everywhere. Here you’ll find a collaborative, collegial team environment designed to include and motivate every individual. It’s a rewarding and invigorating workplace – an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning and development opportunities, outstanding benefits, rich rewards, wellness programs, and a genuine dedication to creating a diverse, multicultural and inclusive community.

Additional Information

This is not an entry level position and so the salary is competitive.

Contact Information


Required Qualifications

Education Requirements:
Minimum Level of Education Required Master’s degree (Student Personnel Administration, Higher Education, or a related field)

Position Knowledge/Skills & Abilities Requirements:
A minimum of 4-6 years of experience working with College students in an advising capacity
Must have a background in academic advising and support
Ability to work effectively with students, parents, and faculty
Must have strong computer skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint), Workday, and Salesforce Advisor Link
Ability to work with ethnically, culturally, and socially diverse students, staff, and faculty
Must be flexible and willing to assume new tasks and special projects.
Must be capable of effectively managing a student crisis and follow up with all appropriate parties in support of their academic, personal, and professional success.
Ability to envision and propose new methods to perform tasks that support ET&A; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results.
Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
Must have strong interpersonal, oral, and written communication skills.

Working Conditions:
Requires occasional evening and weekend work throughout the academic year

Preferred Qualifications