Job Positions

Student Success Advisor

Categories: Northeast Region 1

Department:

CSM - Dean's Office

Institution:

The University of Massachusetts Boston

Date Posted:

Sep 2 2021 1:39PM

Close Date:

Sep 30 2021
 

Position Description

General Summary: The overall goal of the College of Science and Mathematics (CSM) Student Success Center (SSC) is to enhance advising in the academic home of CSM students, to increase the number of places that a student can find guidance and support, and to do so in a network of partnerships, so as to improve student retention and reduce time to graduation. The mission of the Student Success Advisor includes supporting CSM faculty in implementing major-specific advising procedures and policies, effectively communicating said procedures and policies to the CSM student body, and supporting CSM students in attaining their educational and career goals. Thus, the specifics of Student Success Advisor interactions with faculty and students can be expected to vary in a way that reflects differing advising practices across CSM departments. The Student Success Advisor will be responsible for continuing a proactive, developmental advising culture in order to provide to students guidance based on theories and knowledge of teaching, learning and human development, reflective of developmental and demographic profiles of the student population, and responsive to the needs of individuals, special populations, and communities.

Duties

Examples of Duties:
• Provide individual (on both walk-in and appointment basis) and group advising for students served by the Student Success Center on a wide range of academic issues, including degree requirements and the general education curriculum of the university;
• Participate in New Student Orientation program to present Advising and Registration sessions for CSM, as well as Open House and Welcome Day sessions; assist students with making a smooth transition to campus;
• Explain and interpret transfer credit policies and evaluations; assist students with the inter-college transfer process;
• Use WISER, the degree progress report, and other technological tools to advise students;
• Serve as designated academic advisor for sections of Science Gateway Seminar;
• Manage and develop as well as assist others in one or more programs and/or projects related to student success and retention such as:
• Freshman Success Communities – communication of block scheduling and advising of students selected to participate;
• Supplemental Instruction – working with faculty and student leaders to offer additional help for traditional gateway courses;
• Student Referral Program – working with faculty to identify at-risk students and intervene with advising and other support services;
• Academic Probation Program – intrusive advising program for students who have been placed on academic probation by the university;
• Assist with communications to students – distribution of news and information through e-mail and by using technology as a communication tool in advising;
• Academic Enhancement Services – location and communication of undergraduate research or internship opportunities for CSM students;
• Perform other duties as assigned.

Application Process

Application Instructions: Please apply online with your resume, cover letter and list of three professional references. Apply Link: https://employmentopportunities.umb.edu/boston/en-us/job/509844/student-success-advisor Review of candidates will begin following the application closing date. (30 Sep 2021 Eastern Daylight Time) Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

Institution Information

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

Additional Information

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Contact Information

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Qualifications:

Required Qualifications

• Master’s Degree and a minimum of two (2) years of providing direct student services in higher education is required.
• A Bachelor’s Degree and four (4) years of providing direct student services in higher education can be substituted for the required experience.
• Some evening and occasional weekends may be required.

Preferred Qualifications

Knowledge, Skills and Abilities:
• Knowledge of current student development theory and research;
• Understanding of professional development needs of science and mathematics students;
• Proven ability to work with diverse populations;
• Ability to utilize technology to promote access, efficiency and effectiveness of programs and services offered by the Student Success Center;
• Ability to use and understand student success data in advising;
• Demonstrated organizational ability and attention to detail;
• Excellent oral, written and interpersonal skills;
• Strong commitment to customer service.