Job Positions

Student Success Coach I

Categories: North Central Region 6


Student Success


Lincoln Land Community College

Date Posted:

Jan 21 2021 12:18PM

Close Date:

Feb 7 2021

Position Description

The Student Success Coach I will develop supportive relationships with students and aid them in achieving their educational goals by teaching them the skills needed to make informed decisions.


• Create supportive relationships with students and develop those relationships throughout the students’ affiliation with the college. Assist students in establishing an academic plan and setting educational goals for success.
• Serve as primary student retention and outreach point of contact.
• Provide time-based interventions and coaching to students.
• Support students in addressing problems and connect them with appropriate support services.
• Teach students how to navigate campus and community resources, both on-campus and online.
• Engage and support students outside of appointment times via email, phone, or other college-approved mediums. • Educate students about the college curriculum and the relationship between degrees and careers. • Empower students to develop their own class schedules and manage course additions and withdrawals.
• Mentor students on academic probation or suspension and provide guidance in developing a success plan.
• Guide students’ understanding of external course transferability and articulation to other schools.
• Maintain contact and consultation with deans and faculty regarding any issues related to curriculum.
• Serve on any relevant committees or special projects as approved by the Director – Student Success.
• Perform other duties as assigned.
• Assist in the college planning and assessment program by developing annual objectives that impact long-range strategic goals.

Application Process

The full position description, qualifications and application can be accessed at Interested applicants should apply online no later than February 7, 2021.

Institution Information

Additional Information


Contact Information

Courtney Polkowski Employee Recruitment Coordinator


Required Qualifications

• Bachelor’s degree.
• One year of work experience in education.
• Demonstrated ability to work with a diverse population.
• Ability to collaborate with appropriate stakeholders and solve problems.
• Detail orientation, strong analytical skills, excellent verbal and written communication skills, multi-tasking capabilities, and good time management skills.
• Knowledge of basic computer programs and Microsoft Office.

Preferred Qualifications

Master’s degree in Higher Education, College Student Personnel or related field. Experience in a community college setting.