Job Positions

Student Success Coach/ PA700383P

Categories: Great Lakes Region 5


Gateway - Enrollment Management


Central Ohio Technical College

Date Posted:

Aug 30 2021 1:08PM

Close Date:

Sep 19 2021

Position Description

Student success coaches are responsible for promoting a positive and successful learning experience for students to increase student retention, success, and completion. Each position provides mentoring and coaching for students to develop and accomplish their personal, academic, and professional goals. Under the supervision of the director of student success, the student success coaches will conduct outreach to at-risk students, develop and implement success workshops and learning communities, and be a liaison to college and community resources for all students. The college is actively recruiting to fill four (4) full-time term positions: two (2) in Newark, one (1) in Pataskala, and one (1) serving both Coshocton (50%) and Knox (50%) campuses. Each position is a two-year term appointment.


40% Manage caseload of at-risk students Assists students in developing self-efficacy by identifying and overcoming obstacles that may be impeding academic success; works with students to learn strong time management and organization skills; motivates students to practice self-regulation and take ownership of their academic success. Provides comprehensive services with specialized strategies for a caseload of academically high needs students. Provides mentoring and coaching for students to develop and accomplish their academic, professional goals and personal goals. Assists students in creating a success-oriented completion plan. Engages at-risk, underserved, first generation and low-income students by providing individual meetings to improve engagement and ensure success. Helps students in identifying, developing, and implementing learning strategies and study skills specific to course materials

20% Early Alert outreach Manage and process alerts submitted through CRM Advise and conduct outreach and intervention. Provides proactive case management services through on-going contact and follow up with assigned students; and coordinates referrals to available college and community services as needed to assist them in achieving academic success.

20% Facilitate Success Workshops/Learning Communities Develop and implement learning strategy workshops. Collaborate with faculty on classroom presentations and leading learning communities within high-risk programs/courses. Assists with the development of student success, retention, and completion materials and presentations to support individual and group sessions.

15% Liaison to college and community resources Refers students to appropriate internal and community-based programs and support services.

5% Other duties as assigned

Minimum Qualifications: Associate Degree Preferred Qualifications: experience teaching

Application Process

Apply at

Institution Information

To meet the technical education and training needs of students and employers in the area. Vision COTC will help our students build successful futures by engaging with our industries, communities and employers to uncover opportunities that will address workforce needs, positively influence communities and impact lives for decades to come. Values Helpful and inclusive, driven by compassion and the desire to care about others. Resilient and tenacious, driven by overcoming challenges through grit and determination. Forward-thinking and innovative, driven by a commitment to positive change. Priorities Student success. Help students achieve academic and career goals by improving learning and student support. Institutional growth. Increase institutional growth and stability through efficient program, enrollment and fiscal management. Collaborative culture. Promote a culture of collaboration and build a college community that values diversity and mutual respect. Operational effectiveness. Aim for the most efficient use of resources and optimal alignment of processes to improve institutional effectiveness, deliver consistently high quality and provide exceptional services.

Additional Information


Contact Information

Troy King Director of Student Success
Phone: 740-755-7189


Required Qualifications

Bachelor’s degree from a regionally accredited institution of higher education and two (2) years professional experience in counseling, advising, or a related field. A master’s degree in a related field may be substituted for years of experience, Demonstrated experience using a personal computer, office software such as MS Office and electronic mail, Requires a valid state driver’s license, Requires a successful completion of a background check, and Demonstrated ability to:
Communicate effectively, both orally and in writing, Establish and maintain effective working relationships with faculty, staff, students and the public, and Work in a fast-paced, demanding environment.

Preferred Qualifications

Experience teaching, Experience using an enterprise-wide integrated student information systems such as Colleague, Experience using an early alert system, such as CRM Advise.