Job Positions

Student Success Coordinator

Categories: Mid South Region 3


College of Health and Human Services


University of North Carolina Wilmington

Date Posted:

Jan 20 2021 6:51PM

Close Date:

Feb 12 2021

Position Description

The Student Success Coordinator in the Student Success Center within CHHS is part of a collaborative developing SSC Leadership Team that promotes student success across the CHHS student life cycle. Reporting to the Assistant Dean for Student Success, the Student Success Coordinator serves as the primary leader for student engagement and student development efforts throughout the Student Success Center. Through collaboration with the professional advising staff, the Assistant Dean for Student Success and the Assistant Director for Academic Advising, the Student Success Coordinator ensures that students receive a high-quality student experience that leads to student successfully achieving their academic and career goals. Moreover, the Coordinator collaborates with the Assistant Dean for Student Success and the Assistant Director for Academic Advising to ensure that the comprehensive programming and services throughout the Center are well executed and supported in alignment with the CHHS and SSC strategic plan.


The Student Success Center (SSC) in CHHS works to develop and provide programs and services for students, staff, and faculty that foster excellence in the student experience and position students for success as they continue in their chosen career paths. The Center houses caring individuals who are passionate about and dedicated to helping students identify and achieve their educational and career goals.
The Student Success Center works collaboratively with other units across campus (e.g., the Career Center, University College, etc.) to:
1. Provide academic advising
2. Support program recruitment and admissions
3. Provide major, career, and graduate school guidance
4. Perform student assessment, monitoring, and reporting
5. Develop other services and programs that will foster student and alumni success. The Student Success Center acts as an “accelerator network” and supports campus wide and college services and programs, and thus Student Success Professionals must possess the skill-sets, ability and flexibility to be successful in a changing, fast-paced academic environment.

Application Process Required Documents Resume Cover Letter List of 3 Professional References

Institution Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering. The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969.

Additional Information

The College of Health and Human Services was created in July 2010 to provide UNCW with a new mechanism to link and focus its health-related research, professional continuing education, and health knowledge dissemination and application. In the formative stage of development, the CHHS is currently home to three professional schools: School of Health and Applied Human Sciences, School of Nursing, and School of Social Work. The College seeks to be nationally recognized for its inter-professional and collaborative approach to enhancing the health and quality of life of individuals, families, and communities in southeastern North Carolina and beyond. This is an outstanding opportunity to join a leadership team that values interprofessional collaboration, community engagement and impact, and implementation science. The faculty, staff and students of the CHHS are committed to the pursuit of excellence and seek a leader that can facilitate continued positive momentum that has been developed over a proud history at UNCW.

Contact Information


Required Qualifications

Applicants must: Hold a master’s degree in higher education or related area OR hold a master’s degree with at least 3 years of related work experience within a university or college setting. Have a minimum of 4 years of related work experience in the areas of student programming and/or event development, planning, and management. Possess strong communication, interpersonal, organizational, and written communication skills. Demonstrate effective judgment and professional integrity. Manage time effectively in a busy environment. Demonstrate a commitment to and execution of customer service. Have experience with and a passion for working with students from diverse backgrounds. Have proven abilities to prioritize and handle multiple deadlines and projects in the midst of changing priorities. Effectively utilize and learn various advising and software applications, learning platforms, Microsoft Office Suite, and technology-based delivery systems. Have experience in creating, implementing and leading student programming (i.e. summer camps, retention and recruitment initiatives). Be knowledgeable of best practices around student engagement, programming and student services for student pursuing health and human services positions, as well as, all relevant federal, state, and local laws, university regulations, and programs/policies required for compliance.

Preferred Qualifications

Education, Knowledge, Skills & Experience
Preference will be given to applicants who have:
Demonstrated experience of effectively working in a matrix organization
Experience with planning and coordinating student support services and programs, working positively and effectively as a contributing member of a team
Possess a proven track record of communicating and creating programs for a diverse student population Demonstrated experiences of supervising a team of students (graduate/undergraduate/temporary employees) in a collegiate environment
Demonstrated skill in exceptional organizational and time management
Demonstrated experience in effective project and/or program management
Demonstrated skill in exceptional communication with on campus constituencies (e.g., staff, faculty, students, managers, etc.)
Experience leading student retention and persistence initiatives