Job Positions

Undergraduate Academic Programs (UAP) Director; Student Services Manager I, #15192

Categories: Pacific Region 9


College of Agricultural and Environmental Sciences


University of California Davis

Date Posted:

Feb 17 2021 9:51PM

Close Date:

Mar 9 2021

Position Description

Under direction of the Associate Dean, Undergraduate Academic Programs (UAP), the UAP Director is charged with overseeing academic advising and degree-granting program administration, student outreach and recruitment, student activities/leadership, and programs to ensure equitable outcomes for students in the College of Agricultural and Environmental Sciences (CA&ES); researching, recommending, implementing and assessing student retention and success best practices for the college and throughout campus. Participates in strategic planning, policy discussions, and decision making for undergraduate education across campus and within CA&ES. Assumes daily leadership, management, and operational responsibility for UAP organization and delivery of equity-based student success services in the CA&ES Dean's Office. Works with faculty and staff throughout CA&ES departments to determine college undergraduate priorities and objectives. Establishes UAP departmental and organizational goals and manages various resources to achieve the unit mission. Provides consultation and direction for UAP professional and student staff in the college including Peer Advisors and Aggie Ambassadors. Provides support for the faculty governance functions and Academic Senate bodies and ensure compliance with rules and regulation of the university, campus, and college. Provides information and guidance to other colleges, the Academic Senate and central administration and acts as liaison for college undergraduate events. Participates and contributes to a variety of committees and councils that oversee advising, student success and retention initiatives, and undergraduate education on campus. Participates in standing and ad-hoc committees that provide policy actions or advice affecting undergraduate education. Collaborates with campus Executive Director of Academic Advising to implement and assess equity-based advising and student support best practices. Works with student affairs/services units across campus to create holistic, consistent practices for undergraduates at UC Davis. Communicates and markets necessary information pertaining to the undergraduate experiences to various constituents on and off campus. In the absence of the Associate Dean, the Director assumes full responsibility and delegated authority for the effective delivery of the UAP services. Aspects of this position have a high consequence of error which could result in litigation; for example, improper dismissal from the university and/or students not graduating or personnel issues.


Job functions:

Application Process

Application details available through UC Davis HR Careers:

Institution Information

UC Davis is an R1 higher education institution. The College of Agricultural & Environmental Sciences Undergraduate Academic Programs (UAP) unit has overall responsibility for the design, development, and implementation of the administration of the degree-granting programs in the college, as well as outreach, recruitment and student activities. This includes the design and delivery of academic advising and educational enhancement programs for students; serving as a primary information resource for students, faculty, and staff and the general public; interpreting, analyzing and implementing a wide variety of Academic Senate regulations and administrative policies in evaluating student petitions, assessing individual academic performance and progress toward satisfaction of degree requirements; making decisions on academic disqualification from the University and readmission; analyzing and authorizing baccalaureate degree certification; and consulting for and coordinating the operation of the faculty governance system of the college. UAP monitors the progress and advises students from matriculation through graduation. The unit also creates and supports programs designed to increase persistence and retention among under-represented minority and community college transfer students. UAP has primary responsibility for creating strategy and managing implementation of all undergraduate outreach and recruitment activities, as well as student oriented events, including commencement. The unit's scope of responsibility is college-wide, extending to the department and divisions administered by the college. The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

Additional Information

UAP Vision
We will be leaders in the creation of a community of support that engages and empowers all students to succeed academically and beyond. UAP Mission UAP invests in students holistically from recruitment to graduation with strategic outreach, thoughtful advising, and innovative programming experiences. We support and challenge students to develop meaningful connections and build community while empowering them to achieve their educational goals. UAP uses inclusive and collaborative approaches to immerse students in the college's mission to understand agricultural, environmental, and social sustainability through research, education, and public engagement opportunities. UAP Values: Diversity: We recognize that our student population has varied backgrounds, academic interests, and post-graduation goals. We seek to empower each student to uniquely contribute to our college and university. Innovation: Excellence in student learning and research motivates staff and faculty to continually challenge and reevaluate existing student success practices. We understand that student services should be dynamic and individualized, in order to best serve our student population. Respect: We are committed to creating an inclusive environment so students feel comfortable asking questions and engaging in dialogue. Integrity: We provide students with intentional, accurate advising and meaningful skill-building leadership and engagement opportunities. Students are expected to synthesize information, reflect on experiences, and think critically to make educated decisions. Awareness: We interact in a way which we are aware of students' academic, mental, and physical health. By maintaining campus partnerships, we direct students to available resources to meet varying needs. The unit values a shared leadership framework where teamwork and collaboration are integral to providing holistic services to CA&ES undergraduates.

Contact Information

Susan E. Ebeler Associate Dean, Undergraduate Academic Programs (UAP), College of Agricultural and Environmental Sciences, UC Davis


Required Qualifications

Master's degree in ag-sciences, biological or physical sciences, social sciences, counseling, higher education leadership, student services, or related field; or an equivalent combination of education and experience. Experience supervising professional staff including employment and recruitment practices, classification, compensation practices, performance standards, conflict resolution; to support staff development; and to efficiently and effectively manage workload of self and others. Experience in contributing and leading in a shared leadership model where collaboration, teamwork, and cooperation are emphasized in order to provide high quality student services. Demonstrated experience using analytical and problem solving skills to identify and document patterns of student academic needs and organizational, planning, and evaluative skills to develop advising and student support strategies and programs to successfully meet those needs within given staffing, space and budgetary limitations and to achieve equitable student outcomes. Experience discussing, engaging in, and leading practices directly related to equity, inclusion, identity development, diversity, and cultural competency and humility. Experience with academic policies, procedures, and requirements in a higher education setting and providing advice to deans, other campus leadership, and faculty on existing policies and/or regulations and innovative ideas for improvements. Experience using counseling, holistic advising, and guidance techniques to provide comprehensive advising or counseling services to students (including learning theories, critical thinking, study strategies, note taking, time management, and goal setting as applied in a research university setting), and to provide guidance to students and parents in distress. Interpersonal and communication skills to interact effectively and professionally with administration, staff, visitors, and volunteers, using tact, diplomacy, and good judgement during all interactions in the performance of wide variety of programs and support functions; communication skills include, writing, editing, and proofreading skills to compose correspondence and prepare clear and concise summaries and experience in conducting group and public presentations in small and large group settings.

Preferred Qualifications

Knowledge of university, federal and state policies and laws regarding privacy of information and confidentiality of student records. Leadership and negotiation skills to motivate a strong interactive team approach among people from diverse backgrounds and to model professional behavior and communication skills. Political acumen and knowledge of protocol and decorum in representing the college and the university in interactions with multiple diverse constituencies. Experience with computer software for word-processing, spreadsheet and database applications to perform standard computer-based activities such as preparing correspondence, documents, and reports. Demonstrated knowledge of basic descriptive statistical measures sufficient to correctly employ and/or interpret such measures in the course of planning for or assessing advising practices and services. Ability to recognize problems requiring specialized professional attention and to make well-chosen referrals. Knowledge of the academic environment and pressures encountered by students at a major research university, including students from under-represented groups and from economically disadvantaged backgrounds.