Academic advising at Oregon State University has undergone remarkable changes in the last few years. Certain stars have aligned to give rise to these changes-shifts in administration and a focus on the student experience combined with the collaborative energy of advisors and administrators. George Kuh (2005) uses the term 'positive restlessness' to describe the climate of campuses truly working to be engaged in a culture of deep learning. At OSU there was a positive restlessness among academic advisors; they were struggling to find their collective voice. This is a story of their adventure and a narrative of change.

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professional development, collaboration, advisor training, assessment, advising workshops, summer institute, advising approaches, Susie Leslie

It was the hottest summer Wisconsin had seen in ten years and I loved every minute of it. As a Summer Institute Scholarship winner, I was participating in the NACADA Summer Institute for the first time. In the air-conditioned comfort of the Concourse Hotel, I was surrounded by advising friends, both new and old, from around the country. In the evenings I strolled through the student quarter of Madison, a very lively place even in the beginning of August. At first I walked alone, but by the second day I strolled with new friends from colleges and universities across the country. I found this an ideal atmosphere to consult with the best advising experts in the nation.

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professional development, collaboration, build relationships, advisor training, assessment, advising workshops, summer institute, John Nilsson

In the fall of 2006, I boldly went where no other “non-faculty” academic advisor at Seward County Community College had gone before; I joined the teaching scholar learning community. Why? One word: CURIOSITY. I wanted to test the catchy academic advising slogan, Advising is Teaching. I kept asking myself, if advising is teaching, then what links the two domains? What tools can we use to showcase these similarities? And how do we obtain buy-in from all stakeholders, especially students? As an academic advisor and a teaching scholar participant, I made it my charge to find this essential element.

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professional development, communication, collaboration, preparedness, advising strategy, assessment, advising approaches, advising skills, Chrissy Davis

Academic advising has seen an evolution from prescriptive advising, to developmental advising, to the current concept of advising as a teaching experience. Prescriptive advising is based on advisor as authority figure whose primary responsibility is to dispense information about classes and schedules and prescribe solutions for problems the student encounters (Winston & Sandor, 1984). Not only do many advisors with little or no training find this to be the easiest way to approach advising, the prescriptive approach often fits with how advising is viewed on many campuses.

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communication, collaboration, advising strategy, advising approaches, Robert Pettay, advising skills

Regardless of the method – email, telephone or personal visits – faculty and staff on today’s campuses should expect to hear from concerned parents of traditional-aged college students. Advisors with an unclear understanding of FERPA can almost be afraid to talk to parents and thus can prematurely end a conversation that could be beneficial. Because the millennial generation values the opinions of their parents so highly (Jayson, 2006; Tucker, 2006), many parents may have more initial credibility with students than advisors. Advisors who listen to parent concerns and respond with helpful information can make parents into valuable allies in supporting successful students. Thus it is time to develop strategies to facilitate appropriate and productive conversations between parents, advisors and students.

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rapport, communication, collaboration, parent relationships, advising strategy, advising approaches, parental involvement, Cynthia Fiedler

Our UK colleagues appeared excited about collaborating with NACADA, demonstrated great interest in NACADA resources, and expressed considerable “ah” as Charlie awarded a complimentary NACADA membership to one lucky individual at the end of the conference. These colleagues will join 23 current members from Australia, Bahamas, Bulgaria, Egypt, England, Grenada, India, Jamaica, Kuwait, Netherlands, South Africa, South Korea, and United Arab Emirates in leading the global expansion of NACADA beyond North America. It is evident that NACADA’s resources and expertise are becoming widely known throughout the world as higher education systems face similar issues in these evolving times.

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professional development, communication, collaboration, build relationships, international, cultural capital, Global Community, cultural differences, Mike McCauley

Is it time for a ‘program review’ of your academic advising unit? Would an evaluation by external reviewers be just what is needed to jump-start significant changes in an advising program? A fresh perspective on the situations we see day-in and day-out can help us assess practical matters such as routine processes, forms, procedures, staffing, and physical arrangements. An external review can help us more closely align our efforts with institutional strategic plans and provide the evidence needed for additional resource allocation.

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collaboration, reflection, assessment, advising environment, Cindy Iten, advising competencies, Adrienne McMahan

One of the most important learning objectives an advisor can have for students is to teach students to become responsible advisees. While advisor development programs seek to ensure that advisors fulfill their responsibilities, often a vital link is overlooked. Students do not instinctively know how to be responsible advisees. We must teach students the value and process of advising and how to fulfill their advisee responsibilities.

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mentoring, proactive advising, collaboration, build relationships, role of advisor, advising theory, preparedness, advising strategy, advising approaches, encouraging students, Stephen Wallace

Intrusive Advising involves proactive interactions with students, with the intention of connecting with them before a situation occurs that cannot be fixed. Intrusive Advising is not “hand-holding” or parenting, but rather active concern for students’ academic preparation; it is a willingness to assist students in exploring services and programs to improve skills and increase academic motivation (Upcraft & Kramer, 1995).

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intrusive advising, proactive advising, communication, collaboration, build relationships, role of advisor, at-risk students, Jennifer Varney, advising theory, advising approaches, encouraging students, advising philosophy, advising strategy, rapport

The NACADA Summer Institute provided a unique opportunity for every advisor to learn more about their role in serving students. Those who clearly defined an advising problem on their campus and developed an Action Plan probably extracted the greatest benefit from the week, but it seemed that even the least-experienced advisors with less-defined action goals left with a road-map for how to improve their own advising practices. Participants also gained a good sense of the principles that inform the way their institutions provide connections for their students.

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professional development, collaboration, build relationships, summer institute, advisor training, Debbie Marlow