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Entries for 'communication'

01
Communicating essential and often timely information to students can be a daunting daily task for academic advisors. Although today’s students are often considered more “connected” to technology than previous generations, this connectivity can present a new obstacle: competing to get students’ attention....As technology becomes more dynamic, moving from email to MySpace/Facebook and beyond, advisors may find themselves searching for ways to reach their advisees. Podcasting is just one of many tools advisors can and should consider using.

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communication, advising strategy, technology, advising approaches, Sarah Keeling, Stephanie Foote
01
Most colleges and universities offer students the opportunity to take public speaking and composition courses; many require coursework in these areas. Yet, there is not a similar emphasis on basic, everyday communication skills such as e-mail etiquette. While formal classes addressing everyday communication skills might not be on the near horizon, academic advisors can make an immediate and important contribution to improving students’ communication etiquette.

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mentoring, communication, professionalism, Marisa Gift
01

Today’s parents are often characterized as obstacles in the development of student independence and autonomy. However, results from the recent National Survey of Student Engagement (NSSE) show that students whose parents intervened on their behalf experienced “greater gains on a host of desired college outcomes, and greater satisfaction with the college experience” (NSSE, 2007, p. 25). Despite this information, college personnel often struggle with parental involvement in their students’ academic affairs; many personnel believe that the path to development of student self-sufficiency and decision-making is blocked by well-meaning, hovering parents. Instead of viewing parental involvement as obtrusive and intrusive, personnel on college campuses should embrace the potential for building a partnership with parents. Academic advisors, in particular, are in the unique position to partner with parents in a relationship that will benefit those with a vested interest in students’ success: parents, students, and advisors.

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rapport, communication, build relationships, role of advisor, parent relationships, ethical dilemmas, ethical approaches, ethics, parental involvement, parents, active listening, Christine Spindler
Posted in: 2008 March 31:1
01

The issues of social justice and equity are growing in importance across the academy... Although NACADA (2008) “promotes and supports quality academic advising in institutions of higher education to enhance the educational development of students” (¶1), how often do academic advisors examine their roles in upholding social justice through advising?

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communication, build relationships, cultural differences, active listening, advising environment, Melissa Lantta
Posted in: 2008 June 31:2
01

Just when advisors say, “I’ve finally seen it all!” an advising experience takes place that is so unusual, extraordinary, or just plain weird that it feels like an April Fool’s Day prank...expect the unexpected. In the world of academic advising, no two students and no two problems are exactly the same.

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rapport, empathy, communication, build relationships, stress, advising approaches, Heidi Koring, critical thinkin
Posted in: 2008 June 31:2
01

Our advising exchanges can be more than one-sided interactions; consider moving beyond a discussion on the conversation spectrum and closer towards dialogue. Even if we can’t engage in a true dialogue for all of our advising appointments, there are some aspects of dialogue advisors can use regularly to improve the quality of conversations with advisees.

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communication, active listening, Anna Mitchell McLeod
01

Advisors who know their students' talents and understand their faculty colleagues' gifts for helping the student grow occupy an unique position where they can facilitate strong relationships between advisees and their professors.

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communication, build relationships, Adam Duberstein
Posted in: 2009 March 32:1
01

In the classroom, students compose essays in stages that include several drafts that are edited by peers and the instructor. Following steps enables students to see how the parts create and relate to the finished essay and requires writing with direction and purpose. When I look at these steps as an advisor, I see how they could occur on a smaller scale in one session, or how they may occur before, during, or over multiple sessions with one or more advisor(s). 

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communication, advising strategy, advising approaches, Jessica Newcomb
Posted in: 2009 March 32:1
01

Motivational Interviewing allows the student and advisor to work in collaboration, with the student choosing initial behavioral changes to improve the current situation. These small first steps can lead to additional behaviors beneficial to the academic success of the student. 

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communication, collaboration, academic support, advising strategy, active listening, Robert Pettay
Posted in: 2009 June 32:2
01

The use of “customer service” techniques in academic advising is controversial because of mixed perceptions regarding the definition of the word “service.” Many advisors fear the adverse effects this shift could have on the student-advisor relationship...How do advisors meet the service expectations of students while remaining true to our student development roots?

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communication, community relationships, advising approaches, advising director, John Updegraff
Posted in: 2010 March 33:1
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Academic Advising Today, a NACADA member benefit, is published four times annually by NACADA: The Global Community for Academic Advising. NACADA holds exclusive copyright for all Academic Advising Today articles and features. For complete copyright and fair use information, including terms for reproducing material and permissions requests, see Publication Guidelines.