Academic advisors frequently receive and analyze the important statistics of retention and graduation rates, but do not always have the time, space, or familiarity with a pathway for investigating their own practice to understand how they, in their advising practice, contribute to the story of how and why those numbers have come to be. Practitioner inquiry can produce deep knowledge of on-the-ground daily work as advisors that can help better serve students.
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Organized anarchy is presented by the authors as the best organizational structure for meeting the needs of advisors by providing the space to practice both transformational and developmental advising in a way that most effectively meets the wide-ranging needs of students.
