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Position Description
Provide comprehensive academic advising and support to a diverse freshmen and sophomore student population across multiple disciplines, with a focus on science and pre-health professions and fine arts advising. Successful candidates should demonstrate proficiency and commitment to assisting students in academic planning, decision-making, and problem resolution.
Duties
- Assist new and continuing undergraduate students in academic planning, decision-making, and problem resolution.
- Provide accurate, comprehensive information to students including academic program requirements, policies, procedures, and protocols.
- Monitor degree audits and academic progress of students and demonstrate use of degree audit to students
- Meet with students face-to-face, phone, web conference, and group advising sessions.
- Proactively engage students and provide interventions to academically at-risk students.
- Review and process administrative forms such as academic intervention forms, program change requests, transcript review, placement and standardized test scores, etc.
- Collaborate with faculty and academic departments to ensure accurate curricular information.
- Ability to coordinate student support and make referrals to university services, including financial aid, bursar, registrar, student life, athletics, etc.
- Exhibit cultural awareness and understanding.
- Computer/technology skills, including Microsoft Office suite, web conferencing applications, Starfish, and Colleague or similar ERP experience to conduct academic advising duties and create/process documents.
Special Skills:
- Apply strong interpersonal skills to build positive, ongoing relationships with students.
- Strong oral and written communication skills including ability to listen and infer meaning, engage students individually, and provide group presentations and advising sessions.
- Attention to detail, ability to organize and prioritize work, and understand/interpret policies and procedures.
- Ability to collaborate with others/teamwork, be flexible, adaptive and creative, and handle numerous tasks.
- Ability to learn, internalize, apply, and articulate requirements, policies, procedures, and protocols.
- Ability to think critically, analyze options, and identify barriers to student success.
- Engage in effective problem-solving, analysis, and research of student and system issues.
- Manage multiple priorities to balance service to students and administrative duties.
- Demonstrate flexibility and ability to adapt to change.
- Must be accountable and dependable.
Application Process
Applicants can send a resume and cover letter directly to Dr. Sue Ohrablo, Executive Director of Undergraduate Academic Advising) at sohrabl@ju.edu.Please ffill out an application here: https://www.ju.edu/humanresources/docs/staff-application.pdf
Institution Information
Additional Information
Work Conditions:
- Office setting. Monday – Friday 8:30-5:00. Some evenings and weekends as required. Combination remote and on-campus work based on COVID safety protocols.
Physical Requirements:
- Position is primarily sedentary with some movement to adjacent buildings required.
Contact Information
Dr. Sue Ohrablo
sohrabl@ju.edu
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Qualifications:
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Required Qualifications
Minimum Education Requirement:
- Minimum Work Experience:
- One-year experience in academic setting
- Ability to work evenings and weekends as needed
Preferred Qualifications
- Master’s degree in higher education, counseling, education, or related field.
- Academic advising experience.
- Experience working with college students.
- Experience advising and supporting science majors, health, and pre-health professions students.
- Knowledge of Ellucian’s Colleague and Self-Service portal equivalent experience with ERP.
- Possess a leadership mindset and desire to contribute to departmental projects, growth, and success.
- Bilingual
- Experience supporting a diverse student population
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