Job Positions

Assistant Vice President for University Advising & Technologies

Categories: Mid Atlantic Region 2


Division of Strategic Enrollment Management


Virginia Commonwealth University

Date Posted:

Oct 13 2021 3:12PM

Close Date:

Nov 12 2021

Position Description

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work. The Assistant Vice President for University Advising & Technologies is responsible for developing and leading a nationally prominent and innovative institutional academic advising approach for the VCU campus community. The AVP is responsible for the integration, facilitation, coordination, synthesizing, enabling, and fostering of outcomes driven efforts in academic advising and creative technology solutions that support the retention and timely graduation of VCU students. Reporting to the Senior Associate Vice President for Student Success, this position leads initiatives to provide consistent and exceptional advising services to all students by researching best practices and establishing standardized processes, programs, metrics and outcomes to be met by all advising units. Through cross-institution collaboration with advising units, strengthen the development and implementation of campus-wide student success technology platforms and robust advisor training in pursuit of university retention and graduation goals. This includes responsibility for the EAB Navigate platform, University Academic Advising Tools (a suite of VCU-developed supplemental advising tools), and the development of common advisor support and training programs, manuals and websites. In addition, this position manages the early notification processes and reporting (Progress Reports and Midterm Grades) in collaboration with units like Records and Registration, University Academic Support Services, the Provost’s Office, Center for Teaching and Learning, etc. The AVP works closely with deans, department chairs and other academic units to ensure robust faculty participation and the delivery of comprehensive and proactive student support services to students. This position leads the continued development and annual review of VCU’s Undergraduate Bulletin and Major Maps, which enable students to identify and achieve their academic and career goals. As a member of the Strategic Enrollment Management and Student Success (SEMSS) senior leadership team, this position requires the incumbent to be collaborative, innovative, systematic, inclusive, communicative, and motivational. A successful candidate will have demonstrated success eradicating silos by working across organizational lines to coordinate efforts of people and programs to achieve a common goal.


The primary responsibilities of this position include:
-Oversees the departments of University Academic Advising and Student Success Strategic Initiatives, including personnel and budget management;
-Lead university advising initiatives related to the enrollment, retention and graduation of students;
-Lead the design and implementation of advisor training for new and continuing advisors across the institution; -Develop an assessment and continuous improvement plan inclusive of regular evaluation of outcomes driven efforts in academic advising;
-Oversee the implementation of the advising career ladder campus-wide in partnership with deans offices; -Facilitate regular engagement and communication with Advising Directors and the Academic Advising Administrators Council;
-Serve as senior leadership liaison to University Academic Advising Board (UAAB);
-Utilize data and proven high-impact practices to inform and conduct Navigate success campaigns focused on eliminating equity gaps in various student populations;
-In collaboration with SEMSS Communication, develop a responsive and timely web and communications strategy to ensure pertinent academic advising information is available to stakeholders (i.e., students, advising community, faculty, etc. );
-Partner with Student Financial Management Center to fully deploy care teams, pairing of academic advising and financial counselors;
-Serve as the point person for University policies related to the roles and responsibilities of academic advisors; -Provide management of the university’s early alert and mid-term at-risk notification/outreach programs -Oversee the purchasing, testing, coordination, and implementation of student success technologies (e.g., Navigate, Major Maps and University Advising Administrative Tools);
-Serve as the point person for advising integration, impact, and/or expertise for related technologies hosted by other campus partners (e.g. DegreeWorks SEP, Military RFC, College Scheduler, Banner, etc); -Provide routine reports on the status of major projects to the Sr. AVP/Vice President and other institutional stakeholders (as required);
-Serve on appointed university committees;
-Other duties as assigned

Application Process

Interested applicants, please apply at:

Institution Information

Virginia Commonwealth University's Monroe Park Campus

Additional Information

Required documents: Cover letter/letter of application and Resume

Contact Information

Meredith Lane at


Required Qualifications

-Master’s level degree required from an accredited institution in student personnel administration, higher education administration, counseling, career development or related field.
-Minimum of five (5) years of progressive experience managing advising units, supervising professional advisers, and implementing successful advising initiatives.
-Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU.
-Proficient in Student Success technologies and enterprise information systems (i.e., Education Advisory Board (EAB) Navigate platform, Degree Works, eServices, and Banner).
-Experience effectively managing/leading a diverse portfolio of responsibilities.
-Knowledge of leading issues, trends, and best practices in graduation and retention initiatives
-Demonstrated success in developing and implementing business, strategic, and operating plans.
-Strong analytic, problem-solving, presentation, and written and oral communication skills; flexibility, responsiveness, and impeccable follow-through.
-Effective communicator with excellent interpersonal communication skills;
-Effective leadership and facilitation skills that energize multi-disciplined work teams to respond to business needs.

Preferred Qualifications

-A terminal degree appropriate to the applicant’s academic field of expertise or executive leadership experience.
-Demonstrated experience using data reporting systems to report, construction information, and make strategic decisions
-Demonstrated ability in collaborative decision making among diverse groups.
-Demonstrated ability to develop new systems and processes to improve undergraduate and/or graduate retention and graduation rates.
-Demonstrated success in improving equity in student success
-Proficiency in MS Excel to create tables, charts, graphs, and pivot tables.
-Previous experience providing training and development
-Project management experience
-Experience developing, testing, implementing and managing delivered or custom designed technologies to improve business practices and processes