Job Positions

Campus Advising Lead

Categories: Northeast Region 1


Enrollment Management and Student Affairs


CT State Community Colleges: Gateway Community College

Date Posted:

May 27 2021 11:53PM

Close Date:

June 24 2021

Position Description

Background: The Connecticut Board of Regents for Higher Education, through the Students First plan, has set a course to consolidate the twelve public community colleges under a single accreditation as Connecticut State Community College (CSCC) and simultaneously adopt Guided Pathways practices and principles that increase credential attainment and eliminate equity gaps that exist between for black, LatinX, and other marginalized students. The Board of Regents codified their commitment to Guided Pathways with the passage of the Holistic Case Management Advising (HCMA) policy. The HCMA policy lays the foundation to scale the Guided Pathways Advising (GPA)program to all 60,000 community college students in the State of Connecticut; it drastically reduces advisor to student ratios from their current level at 750/1 to 250/1, requires all students to create an academic and career plan, ensures students receive personalized and proactive supports and integrates advising technology into practice.

Position Summary: Under the direction of the CSCC Regional Advising Director, the Campus Advising Lead is responsible for the implementation of the CSCU Holistic Case Management Advising (HCMA) policy and the operation, effectiveness, and ongoing evaluation of the resultant Guided Pathways Advising (GPA) program at their community college campus. The position develops and manages a comprehensive advising program and maintains a small advising caseload, modified based on supervision and leadership responsibilities within the GPA Program. The Campus Advising Lead is accountable for the integration of technology platforms and advising practices, and ensures that Guided Pathways Advisors leverage technology to provide strategic and proactive support to students. This position develops and fosters extensive cooperative and collaborative relationships with faculty, staff, administrators, and external stakeholders; maintains currency with emerging trends and best practices in advising and students support; and leads the campus team in the adoption of innovative practices that increase student retention and completion and eliminates equity gaps that exist between for black, LatinX, and other marginalized students. The Campus Advising Lead regularly collects, analyzes, and uses data to inform practice and maintain compliance with all local, state, and federal policies and laws.


Under the direction of the Regional Advising Director, The Campus Advising Lead is accountable for managing the day to day operation of the Guided Pathways Advising (GPA) program including; hiring, staff development, supervision, evaluation, scheduling, operations, data collection, effectiveness, and compliance with all applicable policies and laws through effective performance in the following functional areas: Departmental Management and Operations; Supervision and Staff Development; Planning and Evaluation; Program Development and Collaborative Partnerships; Technology Fluency and Data Analytics; Compliance and Reporting; Academic Advising, Career Development, and Holistic Supports. In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of attendance and participation at convocation and commencement ceremonies; service on assigned committees and task forces; attendance and participation at committee, staff, informational and professional meetings. All of these may involve attendance at evening or weekend events.

Application Process

To apply you must submit a cover letter and resume via the CSCC Careers Portal at Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check, and, when appropriate, a financial (credit) report or driving history check.

Institution Information

Gateway Community College is public community college located in New Haven, Connecticut. For more information please visit college website at:

Additional Information

Salary $73,292 plus excellent State of CT medical insurance, retirement, and related fringe benefits. CSCU does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disability, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: Nicholas D'Agostino Manager of Affirmative Action, Diversity, and Inclusion

Contact Information

Theresa Eisenbach


Required Qualifications

Master’s degree in education, counseling, student development, social work, enrollment management, or related field with Two (2) years of higher education experience in academic advising, or related areas. The successful candidate must have experience in the following:
Working with student populations similar to those served by the community colleges;
Utilizing educational technologies such as student information systems, student success, and academic advising platforms, online registration and degree planning, etc.;
Analyzing data and producing reports..

Preferred Qualifications

2 years’ experience supervising/leading programs and services in academic advising, student affairs, counseling, case management, or closely related area;
Experience with data-driven decision making and strategic planning;
Experience leading teams to deliver high-quality customer service;
Experience maintaining compliance with federal and state laws and regulations related to academic advising, student affairs, and higher education;
Experience developing and evaluating academic advising and holistic support programs and services;
 Familiarity with Guided Pathways and National Best Practices in student success;
 Experience with programs and strategies that support first-generation, low-income, non-traditional, and minoritized/marginalized or at-risk students;
Experience overseeing hiring, on-boarding, and staff professional development.