Job Positions

Senior Academic Program Coordinator

Categories: South Central Region 7


Undergraduate Education, College of Natural Sciences


The University of Texas at Austin

Date Posted:

Jun 23 2021 3:39PM

Close Date:

Aug 23 2021

Position Description

To provide support, intervention, and case management to College of Natural Sciences students experiencing non-academic issues, with eventual supervisory responsibilities. Ensure the priorities of the College and Undergraduate Education are incorporated into all aspects of the position, including student-centeredness, diversity, equity, and inclusion.


Meet with CNS students individually to assist with non-academic issues (unexpected life problems including medical, mental health, addiction, financial duress, natural disaster, legal/criminal and victim of crime) by providing proactive outreach, assessment, information, and referrals to campus and local resources; notification to professors of documented non-academic absences/emergency situations; assist student with appeal process for non-academic and medical drops and withdrawals; consult with faculty, Counseling/Mental Health Center, University Health Services, Services for Students with Disabilities, Student Emergency Services and other agency departments as needed. Perform exit interviews with withdrawing students, and re-entry interviews with all CNS students returning from either withdrawal or dismissal. Walk students through the readmission process, ensure they have a strong understanding of their academic standing and appropriate next steps, and consult with them regarding their plan of action for addressing the non-academic issues that led to the withdrawal/ dismissal. Serve on CNS appeals committee, ensuring equal access and equitable review for all students that participate in the appeals process. Process the paperwork for approved appeals, including student notification. Serve as the CNS Title IX liaison with the university Title IX Office, attending required trainings. Eventual responsibility for coordinating and managing the Non-academic Counseling services for CNS. Serve as the main point of contact to handle logistics and administration for these services. Provides information and develops materials as needed. May supervise direct report/s. Other related functions as assigned.

Application Process

Interested Candidates should review the detailed application instructions online apply via the UT Austin Workday web portal:

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Additional Information

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Required Qualifications

Bachelor’s degree in social work, clinical, or counseling psychology, or counseling and guidance plus 3 years of relevant experience or Master's degree in one of the above areas plus 1 year of experience. Proficient oral and written communication skills. Ability to communicate with all levels of constituents with diverse backgrounds and experiences: students, parents/families, faculty, and other professional staff members. Adaptability, flexibility, comfort with ambiguity. Proven ability to build and nurture professional relationships with university colleagues. Possesses political savvy to navigate higher education structures. Demonstrated professional demeanor. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Three or more years of experience in counseling, experience working with alcohol/drug issues, experience working with college students, experience working with crisis situations, and experience working with diverse groups of people. Possess a professional license in Counseling or Social Work.