Job Positions

Student Success Coach for Purdue Promise (4519)

Categories: Great Lakes Region 5


Student Success Programs


Purdue University

Date Posted:

Jul 2 2019 10:00PM

Close Date:


Position Description

Student Success Programs anticipates hiring a hardworking and energetic professional to expand our team to continue providing high-touch support for Purdue Promise scholars. Purdue Promise is a comprehensive four-year program comprised of financial assistance and targeted support rooted in four guiding principles: academic, social, leadership, and life skills development. Purdue Promise supports low-income students. More than 60% identify as first-generation and 27% identify as underrepresented minorities. The program has received campus, statewide, and national recognition graduating students on time and debt-free.


The Student Success Coach will:

  • Coach (2-8 meetings per semester) a caseload of approximately 150-200 Purdue Promise scholars, providing high-touch individualized care and support toward academic, social, leadership, and life skills development
  • Serve as the first contact for students’ concerns, issues, and needs (ex. scholarship advising)
  • Track students’ academic progress and facilitate their use of Purdue Promise and campus resources
  • Work with College-specific and other campus partners (including but not limited to other Student Success staff, advisors, Financial Aid staff, and counselors) to support students’ success
  • Facilitate Purdue Promise first-year experience seminars
  • Assist in planning and facilitating academic recovery programming and online coaching modules via Blackboard
  • Maintain and update student tracking database and files, including recording all interactions with scholars
  • Support other Student Success and Enrollment Management programs.

Application Process

Interested parties must apply online via Purdue University’s Human Resources website ( Click on “More Options,” under “Search by Keyword” and then look for “4519” in the drop-down menu for “Req ID.” This position requires an uploaded resume and cover letter. Student Success Programs is committed to advancing diversity in all areas of its work. Candidates should indicate how their experiences, current interests or activities, and/or future goals promote a climate that values diversity and inclusion. Address questions to Michelle Ashcraft at A background check will be required for employment in this position. Purdue University is an equal access / equal opportunity / affirmative action employer fully committed to achieving a diverse workforce.

Institution Information

Purdue University is a public, land-grant and research university with enrollment of more than 40,000 students. It is situated in beautiful West Lafayette, Indiana, conveniently located one hour north of Indianapolis and two hours south of Chicago. This vibrant college town offers Purdue employees great restaurants, outdoor recreation and festivals, major college athletics, lively arts and culture scene, and low cost of living.

Additional Information

The salary is $40,000 (non-negotiable) with a generous benefits package.

Contact Information

Address questions to Michelle Ashcraft at


Required Qualifications

  • Bachelor’s degree in College Student Personnel, Student Affairs, Counseling, Social Work, or a related field  Two years of professional experience in Student Affairs, Counseling, Social Work, or a related field
  • Competency to analyze, interpret, apply, and follow policies and procedures
  • Capacity to represent the University and program with tact and diplomacy at all times
  • Excellent written and oral communication skills with ability to interact with various constituents (students, colleagues, campus and community partners, and parents), as well as proficiency in computer technology
  • Exceptional interpersonal skills with the ability to influence and build relationships among a diverse workforce
  • Strong organizational and time management skills with emphasis on accuracy and attention to detail
  • Motivation with the ability to multi-task, work under pressure, handle frequent interruptions, and meet deadlines
  • Ability to identify and determine problems, analyze information, and implement solutions
  • Capable of taking initiative, assuming responsibility and handling confidential information with discretion
  • Ability to work independently and contribute to a team environment

Preferred Qualifications

  • Master’s degree in College Student Personnel, Student Affairs, Counseling, Social Work, or a related field
  • Experience with advising, personal and academic coaching, teaching, advocacy, financial aid, personal and career development, case management/outreach, and/or mentoring
  • Demonstrated experience working with low-income, first-generation, and underrepresented students
  • Sensitivity to issues regarding equity and diversity
  • Knowledge of higher education student recruitment, orientation, access, transition, retention, and success