Job Positions

Transfer Recruitment Advising Specialist (position #089071)

Categories: Mid South Region 3

Department:

Transfer Admissions and Engagement (a member of Enrollment Management division)

Institution:

Appalachian State University, Boone, NC

Date Posted:

Dec 16 2021 8:13AM

Close Date:

Jan 7 2022
 

Position Description

Transfer Admissions & Engagement is in the division of Enrollment Management. The mission of the Division of Enrollment Management is to strategically plan, implement, and assess services and programs which facilitate student preparation for college, recruitment, enrollment, and graduation. The mission of Transfer Admissions & Engagement (TAE) is to recruit a strong group of transfer students who will be successful in their pursuit of an undergraduate degree. TAE will also provide main campus, online, and off-campus site-based prospective and admitted transfer students with the most accurate information as it relates to transferability of credit and will assist with the seamless transition to Appalachian. Additionally, TAE will coordinate programming and services intended to help students integrate into the Appalachian community and improve retention. The Transfer Recruitment Advising Specialist is a member of the transfer enrollment team who will provide pre-enrollment admissions and advising services and guidance to prospective and admitted students to ensure that enrollment steps are met and coursework and credits are appropriate and applicable to the student’s major and/or Appalachian’s General Education Program. This position will function as a member of the recruitment team.

Duties

The responsibilities of the Transfer Recruitment Advising Specialist include but are not limited to:
Advise prospective and admitted students (transfer, online, early college, or dual enrollment) that visit or call TAE regarding prior college coursework, admission requirements and processes, and the transition process to Appalachian. Be knowledgeable of other offices and their services to refer students when appropriate. Serve as the primary walk-in pre-transfer advisor/admission counselor for Transfer Admissions & Engagement (in-person and over the phone). Meet with students and their families. Answer phone calls, emails, and video chats when students are not able to visit the main campus. Present recruitment and transitional information (in-person and virtually) at Campus Tour Presentations, Transfer Information Sessions, Admitted Student Sessions, ASO Information Sessions, Open House, and other venues. Assist students (and families) in any way possible as they move through the recruitment cycle. Set up department visits with academic departments for prospective students to learn more about their intended majors. Serve as a resource to the Transfer Admissions & Engagement & first-year admissions call centers to answer phone calls, general text, and email questions (when not assigned to territory counselors) that the call centers can not answer. Assign emails/texts to team members through Slate as needed, answer basic email and text questions to clear the queue more quickly. Be knowledgeable of first-year admissions requirements to be able to answer questions when needed. Understand and articulate accurately the CAA & UAA initiatives and articulation agreements, credit equivalency database, transfer guides, Appalachian majors/minors, and General Education requirements. Enter and maintain accurate and timely notes into Slate, including each interaction with students Answer “Ask a Transfer Counselor” questions in the ZeeMee platform.

Assist the Associate Director of Transfer Advising:
To ensure Transfer Guides, particularly the Baccalaureate Degree Plans, are updated yearly and accurate for all majors, with community college CAA approved courses. Manage webinars and events for Aspire Appalachian. Develop and implement Bridge to Appalachian. To serve as territory counselor for out-of-state students. Provide pre-transfer advising for dual enrolled and early/middle college students in collaboration with their first-year admissions counselor. Support Enrollment Management by working events like Open House, Commencement, etc. Complete other duties as assigned.

Application Process

Application must be submitted through the University website at: https://appstate.peopleadmin.com/postings/31290
Please attach required documents:
Cover letter (should address how the candidate meets the minimum and/or preferred qualifications of the position); Resume/CV; Please list a minimum of 3 professional references in the application or attach a List of References with contact information (you will be notified prior to any contact with references).

Institution Information

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Additional Information

https://appstate.peopleadmin.com/postings/31290

Contact Information

Beth Watts, Associate Director of Transfer Advising wattsbl@appstate.edu 828.262.7877

Qualifications:

Required Qualifications

Bachelor’s degree required, master’s degree preferred in Student Development, Higher Education or a related field. Ability to collaborate and form relationships with students, parents, staff, faculty, and administrators. Effective verbal and written communication skills, including presentation skills. Willingness to work select evenings and weekends as necessary.

Preferred Qualifications

Experience working with transfer or non-traditional populations and/or community college students. Experience in academic advising. Experience in higher education recruitment and/or admissions. Strong computer skills and efficiency using computing applications on various systems (e.g., Microsoft, Google Suite, Banner, spreadsheets, databases, etc.). Experience working with CRMs (e.g., Slate) and/or social media platforms (e.g., Facebook groups, ZeeMee).