Job Positions

2972 Academic Advisor for Undergraduate Business; School of Business (

Categories: Pacific Region 9


School of Business


University of San Diego

Date Posted:

Feb 17 2021 1:51PM

Close Date:

Mar 31 2021

Position Description

The Academic Advisor for Undergraduate Business is responsible for providing student-centric, proactive, professional and engaged academic advising and coaching to support student success throughout the student’s academic journey at the University of San Diego (USD). The Academic Advisor provides students with guidance on degree program options, academic and curricular requirements, USD and SB policies, and course planning to assist students with fulfilling graduation requirements and achieving career and educational goals. As a critical and trusted source of support, the Academic Advisor serves as a point person for students to assist them with navigating the university and accessing resources that may be helpful in maximizing their overall educational and personal experience at USD. In addition to generalist duties, the Academic Advisor is responsible for specialization in advising one or more student populations that require specific and/or additional academic requirements, such as international students, veteran/military affiliated students, Honors Program students, student athletes, International Double Degree Program students, etc. The Academic Advisor plans and executes projects and programming related to their specialization area and the overarching goals of the university and the School of Business, such as recruitment, retention, assessment, wellness, and persistence to graduation.


Academic Advising
• Provide academic advising for a caseload of School of Business majors (advisees) to support student goals and the mission and vision of USD and the SB via one-on-one appointments, drop-in appointments, group presentations, and email and phone correspondence.
• Develop rapport and build academic advising relationships with advisees.
• Deliver accurate information about degree requirements, which includes core curriculum, SB major and minor curricula, course timing and prerequisites, and USD and SB policies.
• Promote student understanding of the logic and purpose of USD and SB curriculum and policies.
• Engage in proactive advising outreach based on advisee academic progress to improve student retention and persistence.
• Facilitate problem solving, decision-making, meaning-making, planning, and goal setting for advisees, coaching students through academic-related decisions and related impacts or implications (i.e. adding or dropping courses, selecting pass/fail grading option, adding/dropping majors/minors, study abroad timing, etc.).
• Compose and send well-written and professional communications to advisees in adherence with SB Undergraduate Advising Office communication calendar.
• Assist continuing students with developing course plans to understand requirements, realistic graduation timing, and achieve educational and career goals, supporting retention and persistence to graduation.
• Maintain confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA)
• Occasionally communicate with parents/families of continuing students to address academic progress questions or concerns when corresponding FERPA release is in writing.
• Ensure advisees are informed of relevant academic and administration information in a timely manner.
• Respond to student concerns and issues regarding course schedules, degree completion and/or registration procedures utilizing strong problem-solving skills.
• Refer students to appropriate campus resources and services (academic support, student involvement, health and wellness, counseling services, etc.)
• Review Degree Audits for graduation candidates to check student progress and advise students on course selection to ensure timely graduation.
• Support the Career Development Center’s efforts for completion of the required co-curricular Professional Development Passport Program.
• Coordinate with appropriate department chairs to facilitate review process for Transfer Articulation Requests from continuing advisees.
• Review study abroad course selections with students in coordination with the International Center.
• Assist students with problem identification, goal setting, and strategy development when they experience challenges negatively impacting academic performance or progress including students receiving midterm deficiency grades and those place on scholastic probation.
• Facilitate group advising sessions for prospective undeclared business majors.

Application Process

Institution Information

The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Additional Information

Position is open until filled.

Contact Information Resume and cover letter required


Required Qualifications

Minimum Qualifications:
• Bachelor’s degree
• 3+ years of academic advising and/or student services experience required.

Preferred Qualifications

 • Master’s degree
• 5+ years of experience preferred.
• Experience managing undergraduate student life-cycle preferred