Job Positions

Associate Director, Arts and Sciences Advising

Categories: Southeast Region 4


Arts and Sciences Advising Services


University of Tennessee, Knoxville

Date Posted:

Oct 25 2021 7:30AM

Close Date:

Nov 11 2021

Position Description

The College of Arts and Sciences at the University of Tennessee, Knoxville, is looking for a vibrant, dynamic individual interested in working in a team environment dedicated to student success. The mission of Arts and Sciences Advising Services is to guide our diverse undergraduate population in developing and implementing sound educational plans that are consistent with their values and their academic and career goals. Our purpose is to encourage students to become self-directed learners and decision-makers. Finally, our efforts support the University of Tennessee’s broader mission, specifically by encouraging student persistence towards graduation. This is an exempt, 12-month, full time, non-tenure track staff position that provides an exciting opportunity to be a part of UT’s advising community. The Position: The Associate Director serves on the leadership team of a staff of 36 including 24 professional advisors and two graduate assistants.


Provide supervision, management, and training:

  • Supervise advising staff for the Division of Humanities and Fine Arts. Staff consists of two coordinators and three professional advisors.
  • Conduct biweekly meetings with Division advising staff
  • Supervise daily activities of an administrative staff member
  • Oversee student worker schedules and daily tasks
  • Assist with development and implementation of advisor training
  • Develop and conduct training for departmental advisors across the College
  • Provide advising training and support for faculty in the Division of Humanities and Fine Arts
  • Respond to advisor, student, and staff concerns on a daily basis
  • Assist in the coordination of weekly advisor meetings

Coordinate the development and implementation Arts and Sciences Advising student success initiatives:

  • Academic Probation/Academic Dismissal and Universal (uTrack) Tracking Program
  • Train new advisors about Academic Probation policies, uTrack, and the appeals process
  • Coordinate the freshman first time probation project in December
  • Serve as the point person for the College relative to uTrack (set tracking term for new transfers, edit/update tracking term appeal forms, review uTrack appeals for the College, communicate with faculty concerning the uTrack policy and appeals process, alert advisors of off-track students, communicate with the registrar’s office about the removal of uTrack holds)
  • Coordinate Late Drop Tracking Initiative
  • Serve on University Appeals committee and assist with reinstatement/readmissions decisions. Review and make decisions on overload requests


Direct the College’s Pre-Law Advising program:

  • Serve as LSAC Pre-Law contact for the University of Tennessee Advise Pre-Law students across all colleges Train advisors in all colleges on Pre-law advising and application process
  • Serve as Kappa Alpha Pi (student pre-law organization) advisor Direct the 3+3 Pre-Law major with faculty in the UT College of Law
  • Coordinate Pre-Law events with Center for Career Development and Academic ExplorationAttend appropriate conferences and campus visits

Coordinate and supervise the implementation Advising Services’ assessment initiatives:

  • Develop all current and future assessment instruments within Advising Services Organize, evaluate, and present Advising Services' assessment results
  • Make recommendations and develop programming and/or training initiatives within Advising Services based on results
  • Develop assessment strategies for all Advising Services’ programs and training

Serve as technology and web site manager:

  • Regularly review all Advising Services web pages to update content.
  • Develop and implement assessment plan to evaluate the use and effectiveness of the sites. Collaborate with College’s Communications staff to create new sites as new programs and initiatives require.
  • Continue to improve the information and access of that information for our students, advisors, faculty and UT community
  • Update Dean's list each term
  • Coordinate with Telephone Services to ensure digital phone lines are correctly assigned and working Collaborate with the College's Computer Technology staff regarding ticket and equipment requests
  • Assist with CUP equipment updates with College's staff for all 72 computers in Advising Services
  • Facilitate technology needs of the office with staff growth and shifts in service delivery modality

Application Process

Additional details and application directions can be found on Taleo:

Institution Information

The University of Tennessee, Knoxville, is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling 27,000 students, the campus is located within the foothills of the Great Smoky Mountains and beautiful East Tennessee. As a land-grant university, it is committed to excellence in teaching, research, scholarship, creative activity, outreach, and engagement. In all its activities, the university aims to advance the frontiers of human knowledge and enrich and elevate society. The university values seeking knowledge, leading with innovation and integrity, advancing diversity and inclusion, engaging locally and globally and embracing the responsible stewardship of resources. Our advising model focuses on providing undergraduates with consistent and holistic advising throughout their undergraduate experience and on integrating career and academic advising with experience learning. This University-wide commitment to advising has resulted in the addition of a number of academic advisor positions at the University of Tennessee, Knoxville

Additional Information

Contact Information

Search Chair, Jenny Ward Center for Career Development & Academic Exploration


Required Qualifications

Master’s degree in higher education, college student development, or related liberal arts field
Five years’ experience working full time in a college or university setting
Demonstrated ability to supervise a diverse staff of advising professionals
Experience working with a diverse student population
Excellent oral communication and writing skills
Demonstrated organizational skills and ability to handle simultaneous projects

Preferred Qualifications

Liberal arts educational background
Experience advising pre-law populations
Experience advising undergraduates
Direct supervision of full-time professionals
Experience with web technology, Navigate, and student information systems such as BANNER
Experience working in a team-oriented environment
Administrative and organizations skills with the ability to handle simultaneous projects