Job Positions

Graduate Academic Success Coordinator /67830BR Campus:Tempe

Categories: Rocky Mountain Region 10


School of Human Evolution and Social Change


Arizona State University

Date Posted:

May 12 2021 5:07PM

Close Date:

May 25 2021

Position Description

The School of Human Evolution and Social Change is seeking a dynamic, highly motivated individual with a passion for student success and a strong focus in advancing higher education initiatives, while providing hands-on support and services that enhance student experiences and outcomes. This position will be responsible for providing primary support for graduate student services under the supervision of the Assistant Director of Student and Academic Services, providing primary support for the Director of Graduate Studies; and taking direction from all stakeholders as well as the College of Liberal Arts and Sciences Dean’s office. The Graduate Academic Success Coordinator will work with minimal supervision to deliver academic advising services and support to all aspects of the comprehensive list of programs (bachelors to doctoral) in the School of Human Evolution and Social Change (SHESC). Primary functions are one-on-one academic advisement with prospective and current students in SHESC programs as well as initiatives related to recruitment, orientation, engagement, and retention through effective information management, marketing/promotional activities, awards programs and events.


Advises students majoring in SHESC programs; assists students in the development of their academic plans; maintains materials regarding current curriculum information, critical tracking/progress towards degree, course availability, school/college policy and procedures, appropriately referring students for financial, health, grievance, personal, housing, career and other matters through collaboration with other University student services offices. Providing student services such as assisting with grade changes for graduating students, assisting with information regarding comprehensive exams, proposal/dissertation announcements, student communication and relevant web pages. Assists with admission paperwork, and yearly assessments on all graduate programs; assists Director of Graduate Studies with TA assignments and ensures financial awards are noted in student accounts. Maintains all records related to student progress to degree, student funding status, grant and award recognitions, and post-graduate alumni information. Provides support in recruitment and retention initiatives for new, continuing, and prospective students, including but not limited to increasing enrollments in study abroad, field schools, and summer/online offerings as well as research apprenticeships and internships. Works with student and academic services team on orientation, welcome events, town halls, commencement, homecoming, study abroad fairs, department receptions and the cultivation and support of relevant student organizations. Maintains all records related to graduate education, including student progress to degree, student funding status, grant and award recognitions, and post-graduate alumni information. Maintains a working relationship with the communication staff to insure student-centric stories are featured on the School and University websites as well as appropriate medial platforms; additional duties as assigned. Works with the financial team to insure assistantships, recruitment funds, and travel funds for students, student awards, etc. are processed efficiently. Represents the School on College and University-wide advisor committees and serves as liaison with the College of Liberal Arts and Sciences and relevant campus student services offices Pivotal member of the School staff, attending meetings and reporting on student and program issues Supports the student and academic services team in liaison roles to the student academic associations affiliated with degree programs and is assigned as a staff advisor to one or more of the groups. Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support. Utilizes PeopleSoft, ASU Dashboards, Webextender, Analytics, GPortal, Salesforce and internet based programs to assist school leadership in making decisions for program development and implementation, and to monitor student recruitment, retention, and general student academic progress.

Application Process

Application deadline is 3:00PM Arizona time on the date indicated. Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. Only electronic applications are accepted for this position.

Institution Information

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

Additional Information

See the link below for additional information.

Contact Information

Contact: Carita Harrell, SHESC Assistant Director with questions at


Required Qualifications

Master’s degree in Counseling or closely related field and at least one (1) year previous experience in one or more of the following: advising, student recruitment/retention, related student services, teaching in an institution of higher education OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Preferred Qualifications

Completion of a Master’s degree in a related area appropriate to this position (i.e. Higher Education, Anthropology, Social Sciences, etc.)
Demonstrated knowledge of current issues and theories in public and higher education, college academic advising, student recruitment, retention, and student success
Experience working with undergraduate or graduate level students
Experience working with diverse student populations
Experience with student information systems (i.e. PeopleSoft), student degree auditing reports (i.e. DARS/IPOS), MS Office Suite, data retrieval, salesforce, reporting, analysis, spreadsheets, and data dashboards
Experience in designing and delivering oral and written presentations
Experience in organizing/planning special events and activities
Experience in working independently as well as a member of a team with peers, faculty, students, administration and other interested parties to produce desired outcomes
Evidence of effective communication skills
Experience working effectively in an environment subject to quickly changing priorities
Experience in offering high-level, fast paced customer service in a student services environment that prioritizes the success of a student in their approach to academic advising
Experience in using problem solving, critical thinking, and time management skills
Experience working with faculty