Job Positions

Navigation Coach/20A300634

Categories: Mid Atlantic Region 2


Student Navigation Office


Rider University

Date Posted:

Apr 20 2020 10:00PM

Close Date:

June 20 2020

Position Description

Rider University invites applications for two Navigation Coach positions. Reporting to the Director of the Student Navigation Office, these individuals will provide individual, holistic support to first-year undergraduate students as part of the newly formed Student Navigation Office. The Student Navigation Coaches will promote success by empowering students to take ownership of their education and by partnering with students to identify and achieve their academic, personal, and professional goals – thus leading to increased student retention and overall success.


The Navigation Coaches will also:
 support an assigned caseload of first-year students; 
 help ensure students are adjusting to campus, accessing resources critical to academic and personal success, and participating in the New Student Engagement Experience as part of the Engaged Learning Program;
 guide and monitor students through the goal-setting, degree-planning, and registration processes;
 inform students of important University policy and procedures; make appropriate referrals to university supports;
 teach the first-year student navigation course; 
 participate in student onboarding events, such as New Student Orientation and Welcome Week;
 provide excellent customer service to all visitors to the Student Navigation Office;
 utilize Banner Student Information System and EAB to assess student progress, record accurate and detailed meeting notes, and schedule appointments;
 participate in student retention efforts, including but not limited to: workshops, engagement initiatives, and the monitoring of progress reports - particularly for students on academic probation;
 collaborate with other units to develop and deliver programs supporting student success and retention; and
 represent Rider in a professional way during all interactions with students, parents, faculty, staff, and the general public.

Application Process

Institution Information

The Rider University community is composed of faculty, staff and students from a wide range of cultural backgrounds. Candidates with a demonstrated commitment supportive of the multicultural needs of Rider University and the surrounding community are highly desired. Rider University has been included as one of the nation’s best universities by US News & World Report and remained in the top tier in the Regional Universities – North category. Additionally, The Princeton Review named Rider among its “Best 385 Colleges” in the nation. Both publications have ranked the University favorably in their respective surveys for more than a decade. To apply for position no.300634, please visit RiderHires at Rider University is an Equal Opportunity/Affirmative Action employer dedicated to excellence through diversity and does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, handicap/disability, Vietnam- era/disabled veteran status, gender identity or expression, or any other non-job related criteria.

Additional Information


Contact Information

Amy Bennis-Kimball Director, Student Navigation Office


Required Qualifications


Qualified candidates must possess a Bachelor’s degree.
Additional qualifications include:
excellent communication skills;
the ability to relate well with students, faculty, and staff; strong organizational skills; strong critical thinking skills;
the ability to function independently while operating effectively within a team environment;
and a demonstrated ability to balance numerous complex tasks in a professional and efficient manner.

Preferred Qualifications

Preferred qualifications include:
a Master’s Degree in Education, Counseling, or a related discipline;
at least 1-year experience in teaching college-level courses, workshops or seminars;
and at least 2 years’ experience in advising, coaching or program coordination in a higher education setting.