Job Positions

Senior Associate Registrar

Categories: Northeast Region 1





Date Posted:

May 12 2020 10:00PM

Close Date:


Position Description

The Senior Associate Registrar for Reporting and Systems/ Manager, Regulatory Reporting is responsible for reporting and analytical support to the Office of the University Registrar and Regulatory Compliance with an emphasis on data integrity, reporting, best practices, process streamlining, training and documentation. This position works in conjunction with Information Technology (IT) for the maintenance and enhancement of student information systems' processes and business workflows with the Office of the University Registrar (OUR) and Regulatory Compliance. This position will partner in a close and collaborative way with the Information Technology team and will report into the University Registrar/Executive Director, Regulatory Compliance


Essential Functions:
Provides strategic direction including leadership, for the use, implementation of, and enhancements to student data and information systems within the Office of the University Registrar and Regulatory Compliance - ensuring alignment of such plans with the Universities priorities for reporting and student enrollment processes, and to enhance user experience and increase operational efficiencies for students, faculty and staff. In conjunction with IT, responsible for the implementation, integration, maintenance and testing of new and current technologies for the Office of the University Registrar and Regulatory Compliance. Works to streamline, improve and document all new and current SIS processes and procedures, including Ellucian Student, Hyland's OnBase document imaging system and in-house reporting applications within OUR and Regulatory Compliance. Responsible for testing, troubleshooting and problem-solving system difficulties and/or opportunities. Responsible for all ad hoc report requests to/from the Office of the University Registrar and Regulatory Compliance. Manages the transition of ad-hoc reporting into standard reports as appropriate. Designs regularly scheduled reports to communicate data changes effectively with Financial Aid/Student Finance/Enrollment Operations/Recruitment and Clinical Studies. Produces custom data reports as determined by the University Registrar and work with departments/deans to remedy problems with reporting and correction of other data inconsistencies identified during in-house reporting. Works with IT and other stakeholders to ensure data integrity of the SIS system; perform problem analysis and work with stakeholders in the editing, analysis and reporting of student data cleanup and as appropriate, the development of checks/balances (exception reports/scheduled jobs) with the escalated assistance of IT. Provides and assists in the training, testing and documentation of new business process solutions and enhancements for new and current colleagues. Oversee data review and collection for annual reporting to internal and external audiences. Responsible for the coordination of the reconciliation data for all regulatory reporting. Leads the development and maintenance of the annual OUR and Regulatory Compliance reporting calendar. Provide analytical support on a variety of business initiatives and/or ad hoc analyses required by senior management and regulators Gather and analyze reporting content, prepare reports, and introduce format and process improvements throughout the reporting process. Identify business opportunities to streamlines processes with automated solutions both internally and externally. Ensures that business processes are well documented, and that team members and functional users have the system training and resources needed to complete their job functions. Uses technology and outreach with constituents to develop better tools, systems, and administrative processes (including around workflow and customer service responses)

Application Process

Please submit an online application through our career site:

Institution Information

University Support Services LLC (USS) is the North American correspondent for St. George's University (SGU), a leading center of international medical education, drawing students and faculty from 140 countries to the island of Grenada, in the West Indies. SGU has helped change lives through its more than 20,000 alumni, which include physicians, veterinarians, scientists, and public health and business professionals across the world.

Additional Information


Contact Information

Liz Avolio 631-665-8500, ext 1530


Required Qualifications

Bachelor's Degree, preferably in Business Administration (Statistics), Analytics, Finance or Information Systems or the equivalent combination of education and experience. Master’s preferred. 5+ years of administrative experience in higher education setting; preferably in a registrar, finance, financial aid or admissions office Ability to navigate University databases and systems and to collect, analyze, and interpret information Excellent computer skills, particularly in MS Office Suite products such as Word, Excel, Visio, PowerPoint, and Outlook Familiarity with student information systems, customer relationship management systems, or other similar technology; expertise with Banner SIS, Salesforce CRM, and Hyland OnBase Document Imaging. Experience developing and identifying continuous process improvement opportunities.

Preferred Qualifications

Experience working with spreadsheets, data analysis tools, statistics, modeling, and working knowledge of SQL. Able to effectively and proactively network with peers and all levels of University staff and administration. Proven ability to communicate in a clear, concise and professional manner, both orally and in written communications. Track record of thinking conceptually and mastering complex subject matter quickly. Strong organizational and analytical skills with a demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems. Superior critical thinking skills, including the capacity to identify and appropriately assess and order competing interests and priorities. Ability to maintain a high level of accuracy and attention to detail Ability to work independently. Track record of taking initiative in managing competing organizational and departmental priorities and to work effectively under pressure when facing extremely short deadlines. Ability to manage priorities to ensure critical deadlines are met and future needs are assessed Passion for translating data into actionable insight. Ability to gather and maintain metrics and create concise reports. Excellent interpersonal, organizational and communication skills. Ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals