Job Positions

Student Success Advisor, NYC

Categories: Northeast Region 1


Advising and Enrichment Center


New York Institute of Technology

Date Posted:

Aug 10 2021 4:23PM

Close Date:

Oct 10 2021

Position Description

New York Tech seeks a Student Success Advisor located at the New York City campus. The Student Success Advisor assists undergraduate students in identifying educational and career goals by offering general advisement, academic planning support, graduation planning, and interpretation of institutional policies and procedures. Special emphasis is to be placed on freshmen and transfer students as well as underrepresented and historically disadvantaged students. This position serves as the primary support for student success initiatives targeted to undergraduate students (such as those in NYIT’s ACE program). The Student Success Advisor will communicate regularly with students to check in and ensure program requirements are being met; monitor academic progress by way of early alerts and progress reports; provide guidance and mentorship related to each student’s personal success plan.


Serve as the primary advisor to new incoming freshmen and transfer students. Introduce and orient students to their curriculum requirements, academic planning tools, and institutional resources.
Advise and register students for their first semester and first year at New York Tech.
Serve as a student advocate and act as a liaison between student and faculty/chair; assist faculty with students of concern; facilitate class permissions, substitutions, graduation approvals; Connect students with resources such as tutoring, Counseling & Wellness, Career Services, Clubs/Organizations, etc.
Help to manage the Peer Advising program and serve as a resource to peer advisors who assist continuing students with navigating resources, creating class schedules, and registering online.
Become proficient with New York Tech’s advising software (EAB's Navigate), maintain comprehensive student reports, notes, and relevant attachments.
Serve as a resource to campus partners for support and training.
Assist in all other departmental initiatives and campus-wide committees and events such as New Student Orientation, Preview Day, Open House, and Commencement.

Application Process

Please submit a cover letter & resume for consideration:

Institution Information

New York Institute of Technology offers 90 undergraduate, graduate, and professional degree programs in more than 50 fields of study, including computer science, data, and cybersecurity; biology and biomedical studies; architecture and design; engineering; health professions and medicine; IT and digital technologies; management; communications and marketing; education and counseling; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education, it welcomes more than 9,000 students worldwide. The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. New York Tech embraces its mission to provide career-oriented professional education, give all qualified students access to opportunity, and support research and scholarship that benefits the larger world. More than 100,000 alumni comprise an engaged network of doers, makers, and innovators prepared change the world, solve 21st-century challenges, and reinvent the future. For more information, visit

Additional Information


Contact Information

Francesca Bradley-Hightower


Required Qualifications

A bachelor’s degree is required and at least three years of experience working with college students or adolescents in an academic advising/counseling role. Strong knowledge of academic advising, including policies, academic disciplines, coursework, and graduation requirements is especially important. Excellent interpersonal skills are required to effectively work with staff, students, and establish rapport with faculty members and academic staff. Demonstrated sensitivity to cultural diversity and equity. Strong communication skills, both written and verbal, required. Excellent customer service skills are required as well. Ability to meet deadlines and manage multiple projects simultaneously. Must have a working knowledge of computer information technology such as Microsoft Word and Excel as well as Google docs and sheets. Must have experience with conducting virtual meetings and/or using videoconferencing software, such as Zoom.

Preferred Qualifications

A master’s degree is preferred. Experience working with underrepresented and historically disadvantaged students is preferred. Experience with PeopleSoft and/or EAB Navigate is highly desirable.