Job Positions

Student Success Advisor

Categories: Great Lakes Region 5


Division of Student Learning and Development


Capital University

Date Posted:

Sep 9 2021 2:13PM

Close Date:

Nov 9 2021

Position Description

Under the supervision of the Associate Provost of Learning and Associate Director of Student Success, the Student Success Advisor is an integral member of the Student Success team in the Division of Student Learning and Development. They advance the university's mission and promote learning, development, persistence, and graduation by holistically enhancing students' experiences and addressing barriers to their success. The advisor works closely with students and a broad range of faculty, staff, and community partners to provide personalized advisement, support, coaching, and intervention for both academic and non-academic concerns.


Guided by a case management approach, advise students on course selection, registration, degree planning, major and minor decisions, university policies and procedures, and campus resources and opportunities. Meet one-on-one with students each semester for mandatory registration meetings and supplemental success meetings. Connect students with faculty mentors for exploration of majors, careers, graduate study, and high-impact learning experiences. As part of the Student Success team, initiate and develop close relationships with students through a personalized, proactive, wrap-around approach. Facilitate the triage and referral process for student concerns. Work closely with other university areas to help students overcome barriers to success. Foster an environment that enhances students' learning, develops students' skills, and promotes students' well-being. Advise students who are considering a leave of absence or withdrawal.

Application Process

To apply, please visit:

Institution Information

For information on Capital University, visit our website at Capital University is committed to increasing the diversity of the Capital community and curriculum. This commitment includes Capital's dedication to the development of faculty and staff who are committed to inclusive practices in teaching, learning, working and all other campus and community interactions. Candidates who can contribute to that goal are particularly encouraged to apply. Capital University offers a rich benefits package that includes medical, dental, vision, retirement, family education benefits, short-term and long-term disability, life and critical illness insurance and free parking. Capital University is an equal opportunity employer, and supports a diverse and inclusive campus community. Capital University does not discriminate on the basis of race, color, national or ethnic origin, sexual orientation, religion, sex, gender, age, disability, veteran status, or other characteristics protected by the law.

Additional Information


Contact Information

Keirsten Moore, Ph.D. Associate Provost


Required Qualifications

Master's degree in student affairs, counseling, social work, or related field preferred; or Bachelor's degree and two to four years related experience and/or training; or equivalent combination of education and experience. Ability to communicate and effectively interact with people across cultures and worldviews, both individually and as part of a team, and to respond effectively to sensitive inquiries or complaints. Success managing multiple priorities under tight deadlines, establishing goals and priorities, and demonstrating personal initiative working without close supervision. Professional written and oral communication skills. Ability to effectively present information to a wide range of constituents. Ability to facilitate discussion groups and workshops. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to handle sensitive information and maintain confidentiality. Skilled in the Microsoft suite of products, particularly Word, Excel, and PowerPoint.

Preferred Qualifications