Job Positions

Academic Advisor II

Categories: South Central Region 7


VP Student Access And Success


Texas A&M University-Commerce

Date Posted:

Mar 30 2021 11:39AM

Close Date:

May 30 2021

Position Description

The Academic Advisor II, under the general supervision, recruits and advises undergraduate students in competency-based educational programs concerning their career goals and academic requirements; provides information about and refers students to University resources that can assist in meeting their needs or solve problems; may supervise projects. This role will act as a guide for students from their first semester of enrollment through graduation, providing holistic and instructive advising so the student can succeed.


Provides academic advice and guidance to students in competency-based degree programs, course planning, registration, acceleration, and provides input on probationary status decisions. Assists students with add/drops, withdrawals, and leads efforts on early intervention initiatives. Reviews academic records and test scores on file for proper course recommendations. Consults and supports faculty to promote student course completion. Responsible for case management of students to include weekly communication via phone, text, and email, as well as office visits. Responds to inquiries from students and potential student emails in a timely manner. Is cross-trained in areas of financial aid, student accounts, admissions, testing, and other academic support units so they are able to refer enrolled and potential undergraduate students to resources pertaining to college admissions, re-admission, remedial education, student financial aid, student services, etc. Identifies contributing factors to student academic challenges (i.e. personal/family issues, adjustments to college life, technology issues, etc.), makes timely, and appropriate referrals (i.e. Counseling Center, Financial Aid, Registrar, and/or Student Accounts). Provides prospective students with University information regarding college admissions, application and admission’s processes, available undergraduate programs, departmental and faculty contact information, State and University program requirements, and other available resources (i.e. health/wellness and academic support). Develops and maintains positive relationships within Academic Deans, faculty/staff, and other departments within the Texas A&M University System (TAMUS) involved in Academic Advising. Provides exemplary customer service and professionalism to all groups. Contributes to best practices manual on effective advising practices for adult learners in competency-based educational programs. Engages with orientation or outreach duties, consistent with other Academic Advisors, or as assigned. Maintains records of student contacts. Prepares various academic and advising reports. Serves as an advisory role in the development and revision of curriculum and degree plans. Reviews and provides input on scholarship applications.

Application Process

During the application process you have one opportunity to upload documents as a combined PDF. The page “My Experience” has an area provided under Resume/CV to drop or upload the file. This one combined PDF must include: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts – If required for the position (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration.

Institution Information

Since 1889, Texas A&M University-Commerce has been known as a leader in providing an excellent education. It’s because we care about people and relationships. We’re a big-name university, but our focus is helping you achieve success. A&M-Commerce faculty and staff will know your name and work closely with you to understand your goals and dreams. Our professors will care about your growth and be your loudest supporters when you walk across the stage to get your degree. We realize a great education is about more than attending class. It’s about making friends, memories, and a name for yourself as someone who’s passionate about learning. Earning an A&M-Commerce degree and being part of the Texas A&M University system will not only look good on your resume, it will give you the confidence you need to compete in the marketplace."

Additional Information

******** This grant position is funded temporarily through December 2022. Continuance of this position will be based on additional funding. ********

Contact Information

(903) 886-5668


Required Qualifications

Education: Bachelor’s degree in applicable field or equivalent combination of education and experience
Experience/Knowledge/Skills: Two year of related experience in advising and recruiting.
Knowledge of student information systems, degree planning, and degree audits
Excellent written communication, analytical, interpersonal, and organizational skills

Ability to: Ability to multitask and work cooperatively with others.
Ability to present information clearly and concisely.
Ability to work with sensitive information and maintain confidentiality.
Ability to work beyond normal office hours and/or work on weekends.
Ability to travel.

Licensing/Professional Certifications: Valid driver’s license

Physical Requirements: Ability to lift light objects

Preferred Qualifications

Master’s degree
Knowledge of adult learners Knowledge of online education or competency-based education
Knowledge of Health Services or Occupational Safety and Health