Job Positions

Academic Success Coordinator

Categories: Rocky Mountain Region 10


Undeclared Student Advising - Collaborative for Student Achievement


Colorado State University

Date Posted:

Jun 17 2019 10:00PM

Close Date:

June 30, 2019

Position Description

The Academic Success Coordinators (ASC) provide academic advising, support and outreach to undergraduate undeclared students. Through individual appointments, a variety of programs and services including facilitating new student seminars, they guide and support students in the process of exploring majors, transitioning to the university and becoming successful students. The team works collaboratively and reports to the Director of Advising in the Collaborative for Student Achievement. The position is a 12 month, full-time, permanent position.


Academic Advising, Support, and Tracking Duty/Responsibility

  • Provide academic advising to undeclared students and general advising information to parents and families during orientation sessions, and continue regular contact with students until they declare a major.
  • Challenge and support undergraduate undecided students to understand the complexities of self-discovery and to begin the process of choosing a major, including problem-solving around difficult to achieve or unrealistic goals and outside pressures.
  • Assist new students in the process of exploring majors and career choices through appointments, workshops, and programs and make appropriate referrals to campus resources.
  • Lead students, who are frustrated due to not being able to enter competitive majors, toward exploring and choosing a parallel path without giving up on earning a degree.
  • Assist new students in transitioning to and navigating the collegiate experience, developing more sophisticated decision making skills, and utilizing campus resources.
  • Understand issues confronting under-represented students, ethnically diverse, military veterans, non-traditional aged, parents, disabled students, etc. and help them navigate how and what resources to use as well as gain confidence and connection in order to achieve their personal and professional goals.
  • Initiate proactive outreach with at risk students who may be hesitant to reach out to their advisor and participate in retention and grade monitoring activities and assist students in academic difficulty, on probation, and those who are considering withdrawing from the University.
  • Maintain accurate and detailed advising notes through the online system, track advisees’ performance at the end of each semester, and provide intentional outreach to particular groups of students such as over 45 credits who need to declare a major.
  • Learn new technology and tools that are designed for student success and integrate them into a balanced and holistic approach to advising.
  • Confer with students requesting retroactive withdrawals and academic dismissal appeals on how to craft well written appeals and how to develop and communicate a comprehensive action plan for academic improvement and success.
  • Act as mentors and advocates and professionally communicate with students or families who are upset about complex academic policies, individual courses or grades, and/or tuition assessment and lead them to understanding and resolution.
  • Design, implement, and assess programs, workshops, and/or new student seminars designed for student success and/or major exploration
  • Teach course(s) for undeclared students, either “New Student Seminars” or “Create Your Story” in the Key Explore Community.
  • Maintain knowledge of Colorado State University majors, campus resources, information systems, and University and college department policies and procedures and be able to interpret to students and families.
  • Actively contribute to sharing knowledge and refining policies in department as well as at campus advising committees such as the Professional Advisor Network, the Academic Success Coordinator Network, Campus Advisor Training, and Key Advisor Meetings.
  • Establish and maintain collaborative working relationships with Student Diversity Programs, academic departments, student affairs offices, student groups, and other university resources.
  • Develop familiarity with student development theories/developmental advising and incorporate them into advising techniques.
  • In cooperation with supervisor, design and implement a plan for professional development.

Application Process For full consideration, application materials must be submitted by Sunday, June 30, 2019 at 11:59 p.m. MT. Please apply with a cover letter addressing the required and preferred qualifications, resume, and three professional references. A Curriculum Vitae is optional. References will not be contacted without prior notification of candidates. Pre-employment Criminal Background Check (required for new hires)

Institution Information

The mission of Advising for Undeclared Students at Colorado State University is to honor each student’s unique life story, guide students in their transition to college life, and engage students in academic exploration and development. The team works collaboratively and reports to the Director of Advising. Visit for more information about undeclared students. Colorado State University is located in Fort Collins, CO.

Contact Information

Cameron Smistek,, (970) 491-3638


Required Qualifications

Master’s degree in higher education, counseling, psychology, education, human service, liberal arts, or natural sciences. One year of higher education professional experience advising students, or 2 years’ experience as a graduate assistant advising, counseling or supporting students.

Preferred Qualifications

Demonstrated ability to assist students achieve educational goals. Demonstrated understanding of student development and awareness of the transition issues of students entering and progressing through higher education. Demonstrated knowledge of, and relevant ability with, culturally diverse communities among potential target and constituent populations. Experience coordinating and communicating with campus organizations and departments from both academic and student affairs. Experience developing, facilitating and evaluating programs for students. Experience teaching student seminars or similar courses. Excellent communication skills, including interpersonal, presentation, writing and technical/computer. Self-motivated team player with demonstrated ability to be successful in a fast paced work environment.