Job Positions

HPAC Coordinator

Categories: Pacific Region 9


CNS -- Dean's Office


CSU San Bernardino

Date Posted:

Jan 9 2020 10:00PM

Close Date:

March 9 2020

Position Description

The SSP III will provide advising to undergraduate students in the Health Professions Advising Center (HPAC). This will include: guiding students in the identification of academic and life goals and ways of pursing them, assisting students with major and career choices and changes; helping students construct, monitor and update degree plans to promote timely graduation.


35% of time -
Academic Advising Provide academic advising to undergraduate students using intrusive, developmental advising techniques in accordance with national best practices and the standards defined by the Dean of the College of Natural Sciences (or designee) with the goal of promoting student success. This may include: Guide students in the identification of academic and life goals and ways of pursuing them. Assist students with major and career choices and changes and personal counseling, provide coaching regarding study techniques and time management, help students construct, monitor and update degree plans (including curricular and co-curricular components) to promote timely graduation. Make referrals as needed to campus and community resources. Assist with the delivery of Student Orientation, Advising and Registration (SOAR) and other programs for new and continuing students. Establish effective and meaningful relationships with students. Collaborate with faculty and staff from academic departments and other units to facilitate effective advising and degree progress for students, this may include evaluation of transcripts for students seeking to enter CNS academic majors. Perform student related advising campaigns as directed by the Dean of the College of Natural Sciences (or designee) including university wide campaigns.

20% of time -
Program Development Develop and implement new pipeline/articulation programs with a diverse array of health professions programs at a variety of institutions. Coordinate applications and activities for admission to health professions graduate and professional schools.

10% of time -
Lead Work Direction Provide direction and training for Health Professions Advising Center (HPAC) student service professionals.

10% of time -
Academic Collaboration Attend meetings and trainings as directed (to include trainings on electronic advising tools, meetings of the University Academic Advising Council and/or other committees related to advising and student success, etc.). Communicate regularly with the Dean of the College of Natural Sciences (or designee), other academic advisors across campus, and other professionals. This will include taking information from meetings and trainings back to the home unit for dissemination.

10% of time -
Student Services Development Maintain up-to-date knowledge of policies, procedures, best practices and research trends related to advising for student success and electronic advising. Act as the resource person/knowledgeable expert for the unit on electronic advising, academic coaching and related matters. Assist with the training of chairs of academic departments, faculty advisors and other staff members on the principles and practices of effective intrusive advising to support student success, including the use of electronic advising tools.

05% of time
- HPAC Reporting Run regular weekly reports (using e-advising, early warning, or other tools as needed/assigned) to identify students who need help and use that information to deliver services as described under (1) above. Provide summary reports monthly and quarterly to the Dean of the College of Natural Sciences (or designee) regarding the number and kind of student visits conducted, outcomes of those visits, and general student success data. Provide analysis and advice about program and policy revision, and work to constantly improve services to students. Provide expense reports, as needed.

05% of time
- Procedure Updates Stay up to date on most recent changes in field and standardized testing procedures (e.g. MCAT, DAT, and others).

05% of time
- Other Related Job Duties Perform related duties as needed by the Dean of the College of Natural Sciences (or designee).

Application Process

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Institution Information

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually.

Additional Information

California State University, San Bernardino

Contact Information

Dr. Lisa Guzman Director of Advising of Natural Sciences


Required Qualifications

Equivalent to graduation from a four-year college or university and (3) three years of progressively responsible professional student services work experience. Experience in advising students individually and in groups, and in analysis and resolution of complex cases. Experience developing and implementing innovative educational program initiatives in a collaborative environment. Knowledge of risk factors and current trends facing college students, student support services, experience developing and implementing innovative educational program initiatives in a collaborative environment. Working knowledge of university academic requirements, university policies and procedures, and advising and counseling techniques to assist, motivate and retain students. Ability to coordinate programs, work in a fast paced environment and establish and maintain cooperative working relationships. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Must possess superior commitment to student success, student empowerment, student advocacy, diversity, innovation, and creativity to build powerful and inclusive cross-divisional partnerships to advance holistic student success and success plan initiatives. Ability to draft, compose, and edit correspondence and standard reports is required. Applicants must have the ability to clarify and interpret a variety of departmental and other university policies and procedures along with excellent oral and written communications skills. Applicants must be reliable and have the ability to work independently, anticipate needs, establish priorities, meet deadlines, exercise decision making in important matters, have the ability to work cooperatively with a diverse group of people, work under pressure, multitask, possess strong organizational skills to meet required deadlines, and be open to change in a fast-pace environment. Applicants must have the ability to operate standard office equipment and know and use software programs such as MS Word, Excel, Access, MS Outlook, Publisher, PeopleSoft, Adobe Acrobat Reader, and the Internet.

Preferred Qualifications

Master's degree, in counseling, social work, higher education, or other related field; Previous full-time university experience providing services to students. Knowledge of Health Profession degree requirements for graduate school. Experience in advising higher ed students in Health Education related professions.