Job Positions

Student Success Coach (Shepherd Athletic Success Program)

Categories: Mid South Region 3


Student Success


Shepherd University

Date Posted:

Jun 22 2022 2:03PM

Close Date:

Aug 22 2022

Position Description

The Athletic Student Success Coach will support student athletes in all aspects of their student and athletic identities. The coach will create a personalized plan for success through regular meetings and guide students through all the resources available to them on campus.


Manage and meet weekly with an assigned cohort of Shepherd Athletic Success Program students. Assist students with their own personal learning styles, time and stress management, developing daily, weekly, monthly, and semester long objectives/goals to build an individualized success plan and meet students where they are. Foster the development of inter- and intra-personal skills to result in improved success in and outside of the classroom. Educate student-athletes on university and program requirements, as well as departmental policies and procedures to create more connections to the campus community. Identify behaviors that create barriers to student success and at times may need to work with the Director of the Student Success Center to address and resolve issues. Ability to communicate well and build rapport with students, coaches, faculty and staff. Collaborate with Assistant Athletic Director for Compliance in the monitoring of the NCAA Academic Progress Rate, to include tracking and projections, and the development and implementation of improvement plans. Track progress of at-risk students through assessing data reports as well as track data in a detailed manner for the advancement of the Shepherd Athletic Success Program through various assessment tools, including creating and assessing learning outcomes. Manage, monitor, and use Ellucian, and Anthology products to create intervention strategies and to resolve student issues. Create and implement programming opportunities such as events and workshops for student-athletes. Assist Student Success Center staff with social media and communication to advertise services offered. Other duties as assigned.

Application Process

Interested applicants must apply online to Shepherd University's career portal -

Institution Information

Shepherd University

Additional Information

Appointment to this position will be contingent upon a satisfactory background check. We believe in work-life balance and keeping time for things we love outside our work. Shepherd University offers generous employee benefits, including:
o 13 paid holidays
o 24 days annual leave (vacation) per year
o 18 sick days per year and the flexibility to use that time to care for immediate family members
o Wide range of health insurance and other benefits
o 401(a) retirement savings with 6% contribution match; eligibility to continue health insurance post-retirement, and other retiree perks
o Tuition waivers for employees and their dependents

Contact Information

Donna Shipley


Required Qualifications


Master’s degree required. Oral and written skills, use of technology, and experience with Banner, Ellucian, Sakai, Beacon, RamPulse, and Shepherd University systems.

Preferred Qualifications

Understanding of university systems and structures, NCAA Division II rules and regulations, and experience collaborating with campus departments to implement and facilitate intervention strategies. Familiarity with best practices in mentoring collegiate-level athletics, responsibilities of student-athletes, and a basic working knowledge of the NCAA Academic Success Rate or NCAA Division I Academic Progress Rate and NCAA academic eligibility requirements. Comfortability navigating, communicating, and building rapport with athletic coaches, athletic administrators, faculty, staff, and University leaders. Experience working with students, specifically student-athletes, including but not limited to those who are ineligible, “at-risk,” and/or from diverse student populations. Demonstrated knowledge of best practices related to the delivery of academic services for student-athlete populations.