The Power to Transform Higher Education Through Excellence in Academic Advising

NACADA: The Global Community for Academic Advising (NACADA) and the John N. Gardner Institute for Excellence in Undergraduate Education (Gardner Institute) have joined to advance student success, persistence, retention, and degree completion through a comprehensive, standards-based assessment process to promote excellence in academic advising. This partnership brings together the national and global academic advising expertise of NACADA with the Gardner Institute's nearly two decades of experience in guiding institutions through evidence-based decision-making, planning, and implementation to effect positive change in the student experience. NACADA and the Gardner Institute -together with participating Institutions - will refine, validate, and establish the aspirational standards for colleges and universities in order to evaluate and improve academic advising. These standards, or "Conditions of Excellence in Academic Advising," acknowledge the role of academic advising in promoting student learning, success, and completion within the complex context of higher education and organizational change. 



Transformative  Conversations: A Brave New World in Academic Advising

A Special Extended Edition brought to you by the Gardner Institute and NACADA: The Global Community for Academic Advising

October 28, 2020 | 2:00-3:30 pm (ET) (There is no charge for participation but pre-registration is necessary.)

The pandemic has challenged institutions to reframe academic advising to support students (often through virtual channels) in conversations about their educational, career, and life goals.  Maintaining the important connections between students and advisors has called for creative, new approaches to student engagement as well as new models for engaging academic advisors and their well-being. In this extended Transformative Conversation, we will share insights from leading practitioners in the field into effective academic advising, promising practices during these COVID times, and strategies to support advisor well-being as well as professional development.

Transformative Conversations explore how Higher Education is both impacted by and responding to the current pandemic and the social justice issues raised during the spring and summer of 2020. The series focuses on college teaching, learning, student success, and all aspects of higher education. The series includes frank conversations about equity, and the current climate in higher education. Through this forum, we engage with colleagues across the country to dissect issues in higher education in real-time.

Guests include:

Mr. Gavin Farber; Academic Advisor II, Fox School of Business and Management, Temple University, Chair, NACADA Advisor Training and Development Advising Community, Member, NACADA Professional Development Committee

Ms. Teri Farr; Associate Director for Academic Advising and Student Success, University of Illinois, Urbana-Champaign, Board Member, NACADA: The Global Community for Academic Advising (incoming), Past Chair, Administrative Division, NACADA: The Global Community for Academic Advising

Dr. Chrissy Davis Jones; Dean of Student Support Services, Spokane Falls Community College, EAA Fellow, Member, NACADA Administrators’ Institute Advisory Board

Dr. Cynthia Pascal; Interim Associate Vice-President for Student Support and Title IX Coordinator; Director of Student Services, Northern Virginia Community College, NOVA Online, EEA Fellow, Chair, NACADA Summer Institute

Dr Kimberly S. Smith; Associate Vice-President, Student Success Initiatives, Virginia Tech University, EAA Fellow, Chair, NACADA Career Advising Community

Dr. Susan M. Campbell; EAA Fellow, Co-Project Manager, Excellence in Academic Advising, NACADA: The Global Community for Academic Advising, NACADA Past President

Dr. Vicki McGillin; Resident Fellow, Gardner Institute, EAA Fellow, EAA Co-Project Manager, Excellence in Academic Advising

The series is hosted by Dr. Monica Flippin Wynn 
Dr. Monica Flippin Wynn is an Assistant Vice President at the John N. Gardner Institute for Excellence in Undergraduate Education. Prior to joining the Institute staff in October 2019, Monica was Associate Professor and Director of Undergraduate and Interim Director of Graduate Communication programs at Lindenwood University and she served as Associate Professor of Mass Communications at Jackson State University. Dr. Flippin Wynn earned her PhD in Communications from the University of Oklahoma in Norman, Oklahoma, a Master of Science from the University of Wisconsin- Whitewater, and her undergraduate degree from Southern University.

Presented with our NACADA: The Global Community for Academic Advising partner in Excellence in Academic Advising.  


Excellence in Academic Advising is demonstrated by evidence of student and program success through:

  • Academic advising mission and goal statements that align advising with the institution's mission and strategic goals for teaching and learning;
  • A comprehensive, collaboratively developed academic advising delivery system that is responsive to student needs and designed for their benefit
  • Personal and professional ethics manifested throughout the academic advising process
  • Evidence-based decision making and assessment that guide improvement of initiatives, including
    the use of technology in academic advising

EAA Difference

There are scores of vendors that offer technology and other solutions for academic advising. These solutions, while often good, may do little to change the actual processes, practices, and culture associated with academic advising at a college or university—at least in any intentional way.  The Excellence in Academic Advising initiative addresses these gaps by engaging institutions in a holistic and systemic review of academic advising from a teaching and learning perspective, with support and guidance from experts in the field and experts in educational and organizational change. The evidence-based decisions and action plans that emerge from this focused and intentional review not only make this initiative different from others, but also more sustainable for institutions committed to supporting student success in college.