Job Positions

Student Success Coach

Categories: North Central Region 6


Student Services


University of Minnesota Rochester

Date Posted:

May 6, 2019

Close Date:

July 31, 2019

Position Description

Student success coaches advise a small, consistent group of students in the Bachelor of Science in Health Science (BSHS) degree throughout their collegiate careers from matriculation to graduation. The student success coach position extends beyond the traditional academic advising philosophy and is designed for a new institutional and curricular model where coaches are integrally involved with all facets of a student’s academic, personal, and future professional success. Student success coaches participate in three major areas of responsibility: advising and student advocacy, teaching and management of coach resource and initiatives, and professional development and campus engagement. 


Advising & Student Advocacy—65%

  • Provide advising in academic planning, career exploration, and personal development. 
  • Academic Advising:
  1. Proactively mentor students through the process of formulating a personalized education plan, utilizing a variety of academic advising strategies including one-on-one and group advising
  2. Work closely with faculty to support student success in and out of the classroom
  3. Develop written and electronic informational materials used to advise students
  4. Coach students (including academically at-risk students) on goal setting, academic success skills, and utilizing appropriate academic resources
  5. Assist students through capstone proposal process, from initial concept to formal proposal to completion and reflection on experience
  6. Assist students in navigating university policies, procedures, and resources
  7. Monitor student progress towards graduation; extract, analyze, and report on student progress utilizing available databases and resources (e.g. APAS, PeopleSoft, UM Reports, Grad Planner, APLUS, Canvas)
  • Career Exploration:
  1. Mentor students on career exploration process throughout their four years by helping them discover and reflect on their personal skills, values, and interests
  2. Encourage students to make important connections between the interdisciplinary curriculum and a broad range of health science career pathsAdvise on appropriate preparatory activities based on student’s intended career or educational pathway (e.g. certificate, professional or graduate school, career)
  3. Help students develop a professional identity, including resume building, interviewing skills, job search strategies, etc.
  • Personal Development:
  1. Encourage students to connect to and make meaning of community engagement activities
  2. Assist students in developing a deeper sense of self-awareness regarding values, strengths, and passions
  3. Challenge and support students in their personal growth and development throughout their time at UMR

Teaching and Management of Coaching Resources—30%

  • Student success coaches will undertake additional projects that will contribute significantly to the Advising Team.
  • Projects will be assigned and selected based on personal interests and skills as well as institutional needs.
  • Teach select section(s) of CLI seminar courses such as Introduction to University, Career Development, and Leadership Development
  • Manage coach duties and priorities within the advising team to provide clear direction and purpose for existing and new initiatives
  • Research and determine best practices to support and contribute to the coaching model at UMR

Professional Development and Campus Engagement—5%

  • Engage in professional development, campus-wide initiatives, and program assessment related to student learning, student success, academic advising, and the student affairs profession.
  • Serve on cross-functional teams for select student development initiatives and programs such as student activities, orientation, commencement, welcome activities, and other special events
  • Continue professional development and scholarly activity in the field of academic advising to maintain knowledge of trends and best practices (e.g., membership in professional associations, attendance at conferences and seminars, write and publish articles, serve on teams and collaborate with other professional groups, etc.)
  • Serve on university-wide committees or groups as needed

Application Process

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. This position requires that you attach a Diversity Statement. This position will remain open until filled.To request an accommodation during the application process, please e-mail or call (612) 624-UOHR (8647).

Institution Information

Our Vision is to transform higher education through innovations that empower graduates to solve the grand health challenges of the 21st-century. In this vibrant context, students are at the center of all we do – including faculty research focused on the efficacy of educational innovation. By offering a distinctive health sciences education, UMR prepares students for a broad spectrum of career pathways including patient care; resilience, wellbeing and mental health; health care research and discovery; global health and public policy; emerging health technologies; and the business and leadership of health care. In its tenth year of serving students, the campus community is growing and currently serves more than 700 undergraduate and graduate students in the heart of downtown Rochester. Through creative partnerships, this campus aims to grow in size and influence in its second decade. At UMR, relationships and research drive student success.

Contact Information

Benjamin Coady:

Human Resources: Professional University of Minnesota Rochester 507-258-8005


Required Qualifications

  • Master’s degree and one year of college-level advising or teaching experienceThe successful candidate will possess:
  • The desire and ability to work in a collaborative, team environment
  • A commitment to equal opportunity and experience working with diverse populations
  • Innovation and the ability to operate in a sometimes ambiguous environment
  • The ability to learn and disseminate detailed information using a high level of interpersonal skills
  • Excellent oral and written communication skills
  • Self-motivation, excellent time management, and organization skills
  • Experience utilizing a diverse range of technologies
  • Evening and some weekend work may be necessary to fulfill job responsibilities

Preferred Qualifications

  • Master’s degree in student personnel and counseling, counseling psychology, counseling or related area
  • Three or more years of relevant higher education advising experience
  • Experience with career enrichment programming
  • Experience advising students interested in health care professions and/or work experience in the health care industry
  • Knowledge of mental and emotional health needs of college students
  • Teaching experience
  • Experience tracking and interpreting data relevant to their work and using that information for work and process improvement
  • Familiarity with PeopleSoft system or comparable student records database
  • A commitment to knowledge creation and research in higher education