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Position Description
The Advising Training and Development Senior Advisor position will coordinate and design training and professional development programs through close collaboration with the Executive Director of UAEA and Academic Advising Administrators throughout the statewide system. This position is responsible for the design, development, delivery, implementation, assessment, and maintenance of all training programs and resources. The training program will support the onboarding needs of new advisors and the professional development growth of all advisors throughout the statewide system. The UAEA training and professional development program will incorporate the comprehensive knowledge of the job responsibilities and practices that contribute to improving student success through academic advising. Training will be aligned with Appreciative Advising, best practice standards, and competencies articulated by the National Academic Advising Association (NACADA), the Council for the Advancement of Standards (CAS) in Higher Education, and other adjacent professional organizations. Training will leverage and promote the centrally coordinated support for USU’s decentralized advising system. Training will be delivered through a variety of methods, including synchronous, asynchronous, virtual, and in-person. The position leads the coordination of the yearly USU Advising Conference. This position reports to the Executive Director for University and Exploratory Advising. In addition to the training role, this position will support the overall mission of University and Exploratory Advising. University Advising is the centralized support unit for over 100 academic advisors across 30-plus campuses. University Advising works to bring the USU advising community together through standards of practice, centralized advising initiatives, leadership, and communication coordination.
Duties
Responsibilities:
70%: Advisor Training and Professional Development Specialist
Lead efforts to provide campus-wide training and professional development for academic advisors, positioning advisors to understand and promote student development, persistence, and completion. Incorporate Relational, Conceptual and Informational components of advising in training and professional development. Serve as an expert resource by being aware of and up-to-date on all content applying to academic advising. This knowledge is consistent with, but not limited to, software knowledge, policies, and procedures of all advising roles, as well as customer service skills, persistence, retention, and completion initiatives. Assist in developing and maintaining documentation regarding advising processes, systems and resources. Coordinate with Student Achievement Collaborative, Student Affairs, and Academic and Instructional Services units who interface with advising to ensure advisors have up-to-date information related to these units and resources for students. Implement strategies for advisor growth. This could include but not limited to summer book club, guest speaker event invites, etc. Onboard new academic advisors: Collaborate with the supervisor to develop a training schedule for new hires that consists of Appreciative Advising, technology systems (Degree Works, Achieve, Inspire for Advisors, Banner SSB, Banner INB), Designating check-in times for new hires to revisit questions, concerns, feedback throughout the training process. Responsible for the ongoing assessment of training/professional development efforts. Serves as an active member of leadership committees in the academic advising community. Assist in managing and developing processes/initiatives that support and are heavily utilized by the advising community. Assess advisors frequently to determine and assist with efficiency, best practices, etc. Assess student feedback by conducting surveys, focus groups, etc. Sit in on appointments and assess what the advisors find went well, challenging, and need more training, etc.
10%: Provide Systemwide Leadership Coordination
Serve on committees as assigned by supervisor. Organize and facilitate the USU Advising Conference. Support the Executive Director in communication with the advising community through the weekly newsletter. Facilitate bi-weekly Council of Lead Advisors meeting Engage in continuous professional development by staying current with resources from NACADA, CAS Standards, and other related organizations.
20%: Provide Advising Support for UAEA and Other Units
Supports advising units when there is an advisor departure, or extended leave using institutional and unit best practices. Advises a small caseload of approximately 30 Bridge Program students. Assist with walk-in 1:1 advising services during high-traffic times.
Application Process
Required Documents Along with the online application, please attach: 1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV” 2. Leadership Philosophy to be typed/pasted at the end of your application 3. Cover Letter to be typed/pasted at the end of your application 4. Contact information for three professional references. Apply through the Utah State University Human Resource system, https://www.usu.edu/hr/jobs/
Institution Information
University Highlights Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years. USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU. A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good. The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region. USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.
Additional Information
If you have any questions please reach out.
Contact Information
Shelly Kotynek, Executive Director, The Office of University and Exploratory Advising, [email protected]
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