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Position Description
This position supervises assigned Academic Guides and is responsible for enhancing undergraduate education at Duke by developing innovative programming using evidence-based, holistic approaches that support students’ academic and emotional well-being and build resilience. In collaboration with the residential QuadEx team, the Senior Academic Guide designs and implements enriching services that cultivate academic excellence, encourage emotional health, and foster life-long learning. The Office of Undergraduate Education at Duke University is committed to creating an accessible, supportive environment and an educational experience that recognizes diversity and cultural competence as integral components of academic and organizational excellence. Candidates who can contribute to that goal, and who meet the qualifications for this position, are encouraged to apply and to identify their strengths in this area.
Duties
25% The Senior Academic Guide supervises the work of assigned academic guides and assists with the operations of the program.
• Plan and facilitate staff meetings.
• Meet individually with assigned academic guides for management of programs and services and professional development discussions.
• Complete annual performance reviews for assigned staff.
• Coordinate training and professional development.
• In conjunction with the Academic Guides Program Director, administer the Academic Guides’ program budgets.
• Work with the Academic Guides to regularly review individual guide budgets and collect information as needed from various areas to update budgets as services grow and change over time.
20% The Senior Academic Guide meets individually with students to provide customized support in self-regulation, academic skills, resilience, and personal well-being.
• Be highly trained in academic support, academic advising, and motivational interviewing in order to integrate the academic, resilience, and personal well-being tools students need to make behavioral changes for success.
• Assess students’ needs through triage support and make recommendations/referrals to ARC learning consultants or other campus offices or services as appropriate.
• Coach students to develop an academic success plan, and identify specific strategies towards developing competencies to enhance their learning and develop themselves holistically.
• Through academic coaching and time-management consulting, work with students to develop strong self-management skills.
• Support students in making behavioral changes that nurture long-term positive emotional well-being.
• Assist students with general advising including academic pathway options, course selection, connection to others in the advising network, and integration of curricular, co-curricular, and experiential opportunities.
25% The Senior Academic Guide uses data to inform the development, implementation, and evaluation of student excellence programs in the assigned quad.
• Work closely with the Academic Guide Program Director, QuadEx team, and other staff such as learning consultants to implement academic programs and to enhance existing programs such as peer tutoring and study groups.
• Develop, monitor, and analyze all facets of assigned budget and marketing/outreach materials for guide activities.
• In collaboration with the OUE Research Director, Academic Guide Program Director, and AVP for Student Success, establish program outcomes and conduct program assessment to measure these outcomes and implement iterative program enhancements.
25% The Senior Academic Guide oversees operations of the Peer Success Leaders (PSL) program.
• Lead the coordination of PSL recruitment and selection efforts.
• Hold biweekly check-in meetings with each PSL.
• Coordinate campus outreach and communication efforts.
• Assist with data collection and assessment efforts.
• Attend monthly meetings and trainings with PSL team.
• Maintain the PSL email accounts.
• Assist with purchasing food and supplies for PSL programming.
• Provide professional development and other training for PSLs.
5% Other
• Identify and/or develop electronic, media, and instructional technology resources to supplement students’ classroom learning (for example, videos, videoconferencing, podcasts, etc.). Train students and staff on effective use of these new resources.
• Represent the Program throughout the University.
• Attend and present at regional and national conferences, serve in relevant professional organizations and national boards, and participate in external and internal grants.
• Serve on committees to advance the work of the program and OUE.
• Participate in broader outreach and marketing efforts.
• Assist with program assessment.
The statements above describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Application Process
Application Process: All applicants must apply through the Duke Human Resources system at https://careers.duke.edu/
Institution Information
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Additional Information
Education Master's degree is required. A Ph.D. is strongly preferred. Experience At least 3 years of experience providing academic support, advising, setting. teaching or related engagement with students in a higher education Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Contact Information
Chase Black
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