NACADA Web Event

Successful Advising Strategies for Supporting Student Academic Recovery (DW94)

Online Webinar Presentation
Thursday, March 19, 2020
1:00 - 2:00 p.m. Central Time

NACADA members register by February 17, 2020 to receive Early Bird Discount
Registration Deadline: midnight Central Time on Tuesday, March 17, 2020

Webinar Overview

In our first two webinars (2010, 2013) sponsored by the NACADA Advising Community on Probation/Dismissal/Reinstatement Issues, presenters from a variety of institution types laid a foundation for understanding how we define “students on academic probation,” factors that may place students at risk for being placed on probation, typical probationary policies, stakeholders responsible for supporting students on academic probation, and the role and responsibilities of those who advise them. Webinar participants reacted to these events with appreciation for the information, ideas, and materials shared and requests for additional strategies to assist them in meeting the needs of these struggling students. The Advising Community responded to these requests by sponsoring the development of a Pocket Guide, entitled Advising Students on Academic Probation (2014) and a third webinar on the topic (2015), in which contributors to that publication discussed the good work being done at their institutions to help academically challenged students find their way to successful degree completion. In 2019, a second edition of this Pocket Guide was released which features updates of the original conversation, a new look at holistic approaches to advising these students, and ten new “Voices from the Field” contributions from advisors who share techniques and approaches that are working well with their students.

In this webinar, led by current PDR Advising Community Chair Shantalea Johns and Past Chair Matt Bumbalough, representatives of four of the “Voices” teams will share strategies that are helping their students succeed. Exemplary practice ideas will be drawn from:

  • Probation Agreements and Advisor Meetings at Indiana University
  • Student Success Program at Wayne State University School of Social Work
  • A Three Part Approach to Academic Recovery at The College of Charleston
  • Methods of Assistance at Florida Gulf Coast University
  • Holistic Support for Underrepresented Students Experiencing Academic Probation at the University of California Berkeley

 Plan now to join us for this informative conversation!

Academic Advising Core Competencies that will be addressed in this presentation include:

  • I1 Institution specific history, mission, vision, values, and culture
  • I2 Curriculum, degree programs, and other academic requirements and options
  • I3 Institution specific policies, procedures, rules, and regulations
  • Legal guidelines of advising practice, including privacy regulations and confidentiality
  • I5 Expected Outcomes of academic advising
  • I6 Campus and community resources that support student success
  • C4 Academic advising approaches and strategies
  • C6 How equitable and inclusive environments are created and maintained
  • R2 Create rapport and build academic advising relationship
  • R4 Plan and conduct successful advising interactions
  • R5 Promote student understanding of the logic and purpose of the curriculum
  • R6 Facilitate problem solving, decision-making, meaning-making, planning, and goal-setting


Shantalea Johns, Academic Services Officer III / Adjunct Professor, School of Social Work, Wayne State University

Shantalea Johns currently works as an academic services officer and part-time faculty member at Wayne State University School of Social Work. In 2013, Shantalea created the academic probation and recovery program for the School of Social Work where she works with academic advisors to create individualized academic recovery plans for undergraduate and graduate social work students. In 2017, Shantalea volunteered to be part of the Probation/Dismissal/Reinstatement Issues Steering Committee (PDR). As a steering committee member, Shantalea created a resource list that highlights supports for students on probation who have mental health concerns. In 2018, Shantalea co-authored a PDR-sponsored article (with Matt Bumbalough) for Academic Advising Today entitled "Proactive Approaches for Academic Advisors Supporting Students with Autism."  In 2019, Shantalea was elected as the 2019-2021 chair for the Probation/Dismissal/Reinstatement Issues community. 

Matthew Bumbalough, Academic Advisor, University Division, Office of the Provost for Undergraduate Education, Indiana University

Mathew Bumbalough has been advising for over three years, but started working with students on probation as an instructor for IU’s Phoenix Program during graduate school in 2013. Since then he has been inspired by their stories, struggles, and successes. After joining NACADA as a new advisor, he quickly became chair of the Probation, Dismissal, and Reinstatement Advising Community where he worked with the steering committee to update resources, publish papers, and present at the annual conference about probation issues. He continues to be involved in the PDR community, and has been involved in several projects on campus and off related to probation programming and student success.

B. Yuki Burton, Assistant Director, Educational Opportunity Program, University of California-Berkeley

Yuki Burton (she-series) currently serves as the Assistant Director of UC Berkeley’s Educational Opportunity Program ( EOP) where she specializes in serving underrepresented high-potential students. As a #ProudtoBeEOP alum herself, she is passionate about empowering students to achieve a transformative educational experience while disrupting the status quo. For the past two years, she has coordinated "The Road 2 Resiliency" ( R2R), a holistic retention seminar for EOP students experiencing academic probation that has averaged an 82% retention rate. Through a growth-mindset, this seminar destigmatizes the shame associated with academic probation and reframes failure as a stepping stone towards success. Yuki is a firm believer that student success lies at the intersecting points of a student's sense of belonging, academic achievement and socio-emotional well-being.

Locksley Knibbs, Lead Academic Advisor, Natural Sciences, Florida Gulf Coast University

Locksley Knibbs has been advising for six years in the College of Arts & Sciences at Florida Gulf Coast University (FGCU). He has worked with the Center for Academic Achievement (CAA), particularly with students who are going through the process of Academic Amnesty in his College. He has developed a form letter for all Advisors to be used as a template when writing Letters of Recommendation on behalf of students who have applied for academic reinstatement and are returning from suspension. Locksley joined the Probation/Dismissal/Reinstatement Issues Steering Committee (PDR) in 2018 with the hope of sharing best practices of Academic Amnesty, which helps returning students get a fresh start. Locksley’s Voices from the Field article titled “Academic Probation, Dismissal and Reinstatement at Florida Gulf Coast University” was published in Advising Students on Academic Probation (2nd ed) and details how he has worked with students at FGCU to persist and succeed.

Cristy Landis, Learning Strategies Program Director, Academic Advising & Planning Center, The College of Charleston

A member of NACADA for the past 19 years, Cristy is teaching faculty and an Academic Advisor serving primarily first and second year undeclared students. As Program Director for the College of Charleston's Learning Strategies curriculum, she hires, trains, and oversees nine faculty members while coordinating with a number of other support services across campus. Following a Developmental/Strengths based model with students she and her colleagues have presented at a number of national conferences (NACADA, NCLCA, etc.) and co-authored an academic recovery textbook entitled Destination Success.

Register Online

Register by Mail/Fax

Individuals using checks or purchase orders for payment must use this Registration Form.  

  • Please complete the form, print it, and mail or fax to the Executive Office.  Registrations will be processed in the order they are received.  Once processing is complete, you will receive via email a receipt or invoice for the event.
  • The completed form and a check or approved PO must be received by the Executive Office at least two working days prior to the event. If the event should reach capacity before your registration can be processed, your check or PO will be returned to you.
  • Note: For your financial safety, we can NOT accept registrations with a credit card via email.