Video Doesn’t Have to Kill the Advising Star!: Applying Holistic Advising to Virtual Methods

TUESDAY, MAY 16, 2023 - 1:00 PM CDT (GMT-5)

University student on a computerAre you looking for more flexible ways to reach disengaged students while creating meaningful relationships? Do you serve students who take online classes or are balancing work/school/life and struggle to fit advising appointments into their busy life? This session will help new and experienced advisors develop strategies to transform your virtual advising options so they become more personal. It will teach you to engage the core advising values of caring, commitment, and respect without being in the same room as the student. Using sample virtual student interactions as a framework, this interactive multimedia presentation will allow you to develop skills to make online interactions more interpersonal. You will leave prepared to start incorporating supportive virtual appointments with your students successfully.

What You'll Learn

  • Reasons to adopt virtual advising as an option on campus
  • You will be able to identify various technology solutions to make virtual appointments possible
  • You will understand methods of normalizing virtual advising and establishing the virtual advising relationship
  • You will be able to employ strategies for connecting with the student personally and adjust to reading nonverbal cues over video, email, and phone


Headshot of Bernadette McHughBernadette McHugh, Executive Director of Advising and Academic Support, School of Professional Studies, Columbia University

Bernadette holds a B.A. in Theatre and English Literature from Skidmore College, an M.A. in Higher Education from New York University, and is working towards her Ed.D. in Higher Education from Northeastern University.

Headshot of Sarah MalasagaSarah Malasaga, Associate Director of Advising, School of Professional Studies, Columbia University
Sarah earned her Masters in Nonprofit Management from DePaul University in Chicago, IL, and has spent more than 10 years in higher education.  Sarah has a passion for advising and supporting students through their academic journey.

Core Competencies Addressed

Academic Advising Core Competencies that will be addressed in this presentation include: 

  • C4 icon.png  Academic advising approaches and strategies.
  • C6 icon.png  How equitable and inclusive environments are created and maintained.
  • I7 icon.png  Information technology applicable to relevant advising roles.
  • R2 icon.png  Create rapport and build academic advising relationships.
  • R3 icon.png  Communicate in an inclusive and respectful manner. 
  • R4 icon.png  Plan and conduct successful advising interactions.



NACADA Members:

  • Before/on April 16 - $150
  • After/on April 17 - $175


  • Before/on April 16 - $300
  • After/on April 17 - $325

Registration closes May 14, 2023

Register Online

Register by Mail/Fax

Individuals using checks or purchase orders for payment must use this Registration Form.  

  • Please complete the form, print it, and mail or fax to the Executive Office.  Registrations will be processed in the order they are received.  Once processing is complete, you will receive via email a receipt or invoice for the event.
  • The completed form and a check or approved PO must be received by the Executive Office at least two working days prior to the event. If the event should reach capacity before your registration can be processed, your check or PO will be returned to you.
  • Note: For your financial safety, we can NOT accept registrations with a credit card via email.

Refund/Transfer Policy

If you find after registering that you are not able to attend the broadcast, you may:

  • Choose to simply remain registered and view the streamable recording of the event from the link that will be provided and available for 30 days following the event.
  • Transfer your registration to another individual from your institution. (If this person is not a current NACADA member, they will either be asked to become a member or pay the non-member fee.)
  • Up to 30 days prior to the webinar: Request a refund of paid registration fees (less $25) in writing. 
  • 29 to 8 days prior to the webinar: Request a refund off paid registration fees (less 50%) in writing. 
  • Due to service provider obligations, refund requests can not be accepted less than 8 days priorbeforeevent. Internal campus substitutions can be made up to 3 days before the broadcast.
  • In the unlikely event the broadcast is cancelled, registration fees will be returned.


Handouts & slides will be made available by May 9, 2023