Required Qualifications
EDUCATION
- Master’s Degree
QUALIFICATIONS
- Minimum of 5 years of progressive experience leading and implementing successful student success programs.
- Demonstrated ability to lead and motivate teams, foster collaboration, and make data-driven decisions.
- Strong understanding of current trends and best practices in student success programming.
- Experience leading an office/unit that has provided student programming and/or front-line student services focused on student success.
KNOWLEDGE, SKILLS, ABILITIES
- Knowledge of student development theories, academic intervention/coaching models, student persistence and retention data/assessment and high-impact practices.
- Skills required include ability to analyze student academic performance and retention/persistence data, to lead & manage a large and diverse staff, to serve a large & diverse community of students, and to allocate fiscal & human resources effectively & responsibly.
- Skilled with technologies, systems, and tools common in higher education (e.g., Banner [SIS], Canvas [LMS], Tableau/Argos [reporting], Salesforce/Slate [CRM], etc.)
- Ability to organize and coordinate a structured, comprehensive, & proactive academic support services program for undergraduate students.
Preferred Qualifications
EDUCATION
- Doctoral Degree
QUALIFICATIONS
- Experience leading academic advising, academic coaching, or other academic interventions.
- Coursework in education administration/higher education/college student development.
- Experienced with high-traffic student services office. Proven ability to lead new initiatives across complex organizations.
- 7 years progressive experience KNOWLEDGE, SKILLS, ABILITIES
- Experience providing academic advising/coaching or tutoring/supplemental instruction.
- Budget management experience.
- Experience with program evaluation/assessment.
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