Providing quality customer service to students

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quality, customer service, student needs, meeting

Maslow, Meaning and Me: A Theorist's Guide to Advising Administration.

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theory, Maslow, student development, advising administration

Article explaining one college's way of marketing advising services to faculty. 

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campus, marketing, promoting

Managing Electronic Communication Technologies for More Effective Advising George Steele and Anita L. Carter 2002   Introduction Th...

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Managing Electronic Communication Technologies, repetitive requests, FAQ, email templates, voicemail

Overview on advising male students.

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men, at risk, Males, boys

An overview of legal issues for academic advisors.

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Legal issues, FERPA, law, due process

An overview on incorporating learning theory into academic advising.

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theories, approaches, academic advising, O'Banion, Crookston, learning theory

If advising is teaching, then learning style matters. Learning style can be described as the way individuals perceive and interpret reality or acquire and organize information.

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academic support, learning styles, advising as teaching

How to lead change no matter what your position.

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change, leadership, leading

  Understanding Knowledge Management: Developing a Foundation for Future Advising Practices Todd Little 2010 Introduction Understand...

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organization, management, knowledge, practice