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Updated Assessment and Evaluation page

Assessment and Evaluation

Assessment is a continuous, systematic process of collecting, reflecting upon, and utilizing information gathered from multiple data-collection techniques, focused on the improvement of student learning and development (Angelo, 1995; Ewell, 2000; Marchese, 1993; Palomba, 1999; Pellegrino, Chudowsky, & Glaser, 2001), which entails the mastery of student learning outcomes.In the case of academic advising, assessment involves a broader overall view of the academic advising program and services, primarily in regard to student learning outcomes (Robbins, 2011).

NACADA resources:

• Capturing the Student Perspective: A New Instrument for Measuring Advising Satisfaction, via NACADA Journal, 2014
• Academic Advising Assessment Practices: Results of a National Study, via NACADA Journal, 2014
• Assessment of academic advising institute rocks, via Academic Advising Today, 2013
• Assessment of academic advising, Rich Robbins and Kathy M. Zarges, 2011
• Creating and sustaining assessment through teamwork, via Academic Advising Today, 2011
• Constructing learning objectives for academic advising, Holly Martin, 2007
• CAS Standards for academic advising resources, 2007
• The "Who, what, when, how, and why” of a program review, via Academic Advising Today, 2007
• Advising as Teaching: Establishing Outcomes, Developing Tools, and Assessing Student Learning, via NACADA Journal, 2008
• Determining the worth of an advising unit via Academic Advising Today, 2003
• Assessment: Call for participation, Lynne Higa and Michael Kirk-Kuwaye, 2002

Using the CAS Standards, NACADA Core Values and NACADA Concept of Academic Advising to assess your advising program - NACADA Webcast recording, 2009

Institution resources:

• California Community College Online Education Initiative, via California Community Colleges
• Academic advising in Texas public institutions of higher learning: A summary of finding from 5 years of research, via Center for College Readiness Division of Participation and Success Texas Higher Education Coordinating Board
• Internet resources for higher education assessment, via North Carolina State University
• College of Business Academic Success Center Satisfaction Survey, James Madison University, 2017

​Related topics:

• Needs assessment resources
• Assessment tools, via the Assessment Commission

Evaluation:

Evaluation is a discrete judgment of value or worth (Creamer & Scott, 2000) typically performed episodically on an individual.In the case of academic advising, evaluation concerns ratings of the performance of the individual advisor (Robbins, 2011).

NACADA resources:

• Faculty advisor assessment and reward: A hot topic for our institutions, via Academic Advising Today, 2010
• Developing a new evaluation tool for advisors: From conception to Implementation, by Scott Gabbert and Mary Jean Lynch, 2007
• Using a portfolio to document advising effectiveness, by Faye Vowell and JanetWallet-Ortiz, 2003
• Advising, accountability, and assessment, via Academic Advising Today, 2007
• Assessment of academic advisors and advising programs, by Joe Cuseo

Institution resources:

• Advising Survey Questions, by Carol Heisserer, Southeast Missouri State University, 2017
• Best practices for evaluating academic advising, By Izabela Szymanska, UNC Charlotte, 2011
• Online academic advisor evlauation, University of Nevada, Reno
• WSUV Advising Survey

Related topics:

• Academic advising inventory
• Professional advisor certification 

Resources for purchase via NACADA Store:

• Steps in developing an assessment plan for academic advising, DVD, 2011
• Guide to assessment in academic advising, Book on CD, 2nd edition
• Conducting needs assessment for professional development, DVD, 2011

Related Commission and Interest Groups:

• Advisor Training and Development Commission 
• Assessment of Advising Commission