The benefits of a supportive and cordial relationship between advisors and students come into sharper focus when working with distant learners. Although the temporary and necessary shift to online-learning prompted by a global pandemic for otherwise campus-based students cannot be compared to full-time distant learners, many factors may overlap given that this learning environment may be new to many students.
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In times of great uncertainty, one could argue that advising has never been more important as a platform to help students clarify educational choices, navigate the academic quagmire of academic policies, and to keep students engaged with their programs and university.
