Academic advisors have been challenged by the COVID-19 pandemic to effectively meet student needs in predominantly virtual settings. As a result of institutional COVID responses, advisors have been navigating zoom-fatigue, work-life balance, and setting boundaries to avoid being perpetually accessible. However stressful these new challenges have been, they are creating opportunities for institutions of higher education to review historical practices and improve upon them as new technologies become commonplace.
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The ability to be academically successful and persist in a college setting is multifaceted, and students are frequently subjected to multiple risk factors. In recent years, learning analytics and early alert platforms have become more prevalent, thus enabling campuses to proactively and intrusively offer support to students who are indicated by data as being at-risk of failing or dropping out. By considering these themes, advisors can begin to gain a better understanding of the challenges At-Risk First Year Students may encounter.