The human mind is full of complex emotions and often these emotions drive us to places that we may not have prepared for. As academic advisors, we see students display a range of emotions every day. When deciding the best role for an advisor working with students experiencing negative affective emotions, it may be best to consider an advisor’s training and the context of the situation.
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Policies help students, parents, faculty, and staff understand the institution’s values and how those principles are employed in everyday operations. The author discusses a model that can be used when developing policies in academic advising and student success.
