AAT banner

Voices of the Global Community

Entries for 'active listening'

18

As members of NACADA, advisors work toward promoting “the role of effective academic advising in student success” and fostering “inclusive practices within the Association that respect the principle of equity and the diversity of advising professionals across the vast array of intersections of identity” (NACADA, 2018). The charge to utilize advising as a tool for student success while focusing on diversity, equity, and inclusion means advisors need to be aware of how they are supporting and fighting for marginalized students and colleagues. Allies support those who are marginalized, seek to make changes so that others can get the credit they are due, and are constantly learning.

[Read the rest of this article...]

advisor competencies, academic support, cultural differences, critical thinking, ethical dilemmas, ethical approaches, ethics, encouraging students, professionalism, active listening, advising space, LGBT, Harrison
18

Shifting the mindset from treating traditional undergraduate students as adolescents to recognizing them as emerging adults can allow advisors to build genuine and meaningful relationships with their advisees. Utilizing Knowles (1988) six principles of andragogy, not as a checklist but as a mindset, allows advisors to build meaningful, genuine, and authentic relationships.

[Read the rest of this article...]

rapport, communication, build relationships, advising theory, advising approaches, encouraging students, active listening, Lessenger
18

For decades, higher ed institutions have been pondering how to improve retention and degree completion rates. And yet, in spite of all kinds of programs and centers and initiatives, few have really moved the needle much in the right direction. In the search for the easy answer to a complex question: How can we help our students persist?, institutions have overlooked the fact that we have been asking the wrong question all along. The revision should read: How can we help our student persist? And we need to ask it thousands of times.

[Read the rest of this article...]

retention, communication, build relationships, graduation rates, academic support, at-risk students, preparedness, student motivation, advising strategy, advising approaches, encouraging students, active listening, learning outcomes, Spight
01
The unique qualities that shape the lives of Millennials must be considered when creating plans for their benefit. Solutions that worked for previous generations must be modified to be effective. Advisors and administrators must utilize millennial student research in order to help these students effectively manage their time. We must embrace this research to facilitate an environment that is most beneficial to our students.

[Read the rest of this article...]

proactive advising, communication, collaboration, advising strategy, encouraging students, active listening, Jermaine Williams, student stress
01
In the din of our hectic and harried world, silence is an under-rated and under-valued gift. Between cell phones, MP3 players, Blackberries, television, e-mail, cars, subways, planes, and trains, many of us hardly ever experience stillness or silence. This article is not an attempt at religious conversion, but when academic advisors are mindful about using silence, or allowing silence to take hold, it can be, truly, revelatory. In my work, I serve both as an academic advisor and have responsibility for administering the college’s policy on academic integrity, so silence is something that I use at appropriate moments with good effect. And when I am speaking with parents or families, there is often nothing more powerful than a moment of rich silence.

[Read the rest of this article...]

communication, advising strategy, advising approaches, active listening, Sarah Clarkson, advising skills
01

Academic advisors tell and listen to stories every day...narrative theory—found mainly in literature, film studies, anthropology, and nursing—recommends itself as an example of how theory from outside academic advising may help us better explain academic advising and make us better practitioners. 

[Read the rest of this article...]

theory, theory to practice, theoretical reflections, active listening, Peter Hagen
01

Today’s parents are often characterized as obstacles in the development of student independence and autonomy. However, results from the recent National Survey of Student Engagement (NSSE) show that students whose parents intervened on their behalf experienced “greater gains on a host of desired college outcomes, and greater satisfaction with the college experience” (NSSE, 2007, p. 25). Despite this information, college personnel often struggle with parental involvement in their students’ academic affairs; many personnel believe that the path to development of student self-sufficiency and decision-making is blocked by well-meaning, hovering parents. Instead of viewing parental involvement as obtrusive and intrusive, personnel on college campuses should embrace the potential for building a partnership with parents. Academic advisors, in particular, are in the unique position to partner with parents in a relationship that will benefit those with a vested interest in students’ success: parents, students, and advisors.

[Read the rest of this article...]

rapport, communication, build relationships, role of advisor, parent relationships, ethical dilemmas, ethical approaches, ethics, parental involvement, parents, active listening, Christine Spindler
Posted in: 2008 March 31:1
01

The issues of social justice and equity are growing in importance across the academy... Although NACADA (2008) “promotes and supports quality academic advising in institutions of higher education to enhance the educational development of students” (¶1), how often do academic advisors examine their roles in upholding social justice through advising?

[Read the rest of this article...]

communication, build relationships, cultural differences, active listening, advising environment, Melissa Lantta
Posted in: 2008 June 31:2
01

Our advising exchanges can be more than one-sided interactions; consider moving beyond a discussion on the conversation spectrum and closer towards dialogue. Even if we can’t engage in a true dialogue for all of our advising appointments, there are some aspects of dialogue advisors can use regularly to improve the quality of conversations with advisees.

[Read the rest of this article...]

communication, active listening, Anna Mitchell McLeod
01

However, based on my research, I would add a supplemental advising approach that incorporates aspects of Bandura’s (1989) four sources of self-efficacy.

[Read the rest of this article...]

build relationships, career advising, at-risk students, active listening, Ranee Boyd Tomlin
01

Motivational Interviewing allows the student and advisor to work in collaboration, with the student choosing initial behavioral changes to improve the current situation. These small first steps can lead to additional behaviors beneficial to the academic success of the student. 

[Read the rest of this article...]

communication, collaboration, academic support, advising strategy, active listening, Robert Pettay
Posted in: 2009 June 32:2
01

Advisors play such an essential role in a college student’s experience.  We are a teacher, a guide, a coach, a case manager, and an attorney all rolled up into one.  We are presented with cases, complaints, and offenses all the time. However, before we make our closing arguments, before we are ready to rule, I believe that we should first take the time to dig.

[Read the rest of this article...]

academic support, at-risk students, active listening, Alison Chandler
01

Advisors’ moment-to-moment awareness of what is happening in an advising session can have a positive impact on the experience for our students and for ourselves. Thus it is helpful when advisors understand the benefits of mindfulness practice in academic advising and the ways in which we can formally practice mindfulness in our daily routines.

[Read the rest of this article...]

build relationships, advisor competencies, Chrissy Renfro, active listening, Eirin Grimes
Posted in: 2011 March 34:1
01

It is my hope that students’ memory of me is not as an advisor sitting behind a desk, poring over Banner reports and paper files. I hope the image in their mind’s eye is of me walking, or running, somewhere on campus. I hope they remember me conversing with others and having an open door, because there is no door. I hope my example challenges them as professionals to be as accessible to their clients, patients, or students as I have tried to be for them.

[Read the rest of this article...]

communication, build relationships, reflection, advising strategy, advising approaches, active listening, advising environment, Christina McIntyre
Posted in: 2011 June 34:2
01
Just like the Scarecrow, Tin Man, and Cowardly Lion in the Wizard of Oz, students often feel lost; they need guidance and reassurance to succeed in college. The critical component to academic success, other than student will, is advising.

[Read the rest of this article...]

decision-making, communication, build relationships, role of advisor, encouraging students, active listening, Christine Chmielewski
Posted in: 2011 June 34:2
19
Academic advising is a proactive and intrusive process in which advisor and advisee build a collaborative relationship in order to promote college success.  Conflict resolution is such an approach to aid advisors in maximizing the potential of advisees to be successful...

[Read the rest of this article...]

intrusive advising, proactive advising, rapport, empathy, communication, collaboration, build relationships, Admad Sims, conflict resolution, active listening
Posted in: 2013 March 36:1
11
“Do you believe that you advise without borders?” This is a question that we strive to answer each day working toward a style of advising that critically listens to the experiences of students in order to guide the direction of our work. As practitioners who work to empower students, we value their voices.

[Read the rest of this article...]

communication, cultural differences, active listening, Robert Mack, Ikenna Acholonu
23

The author contends that gathering data for outcomes assessment or research does not have to be complicated, mysterious, or difficult.

[Read the rest of this article...]

decision-making, communication, advisor competencies, academic support, advising strategy, assessment, advising approaches, active listening, Joshua Larson, advising research, encouraging
23

This article introduces solution-focused advising, a framework built and adapted from solution-focused counseling theory, as another tool for advisors to utilize within their approaches.

[Read the rest of this article...]

theory, communication, collaboration, build relationships, reflection, academic support, advising theory, advising strategy, critical thinking, advising approaches, encouraging students, active listening, Kyle Ross
23

The author finds that the use of collaborative note writing changes the one directional aspect of advising notes while staying true to the original purpose.

[Read the rest of this article...]

rapport, communication, collaboration, career advising, reflection, academic support, advising theory, student motivation, advising strategy, assessment, advising approaches, encouraging students, active listening, learning outcomes, Bret Hirsch
23
29

The HLC Academy for Student Persistence and Completion at Marshall University created the MU EDGE mentoring program to pair experienced faculty mentors with incoming “murky middle” freshmen to find out what Marshall can do to better retain this under-served population through more intrusive advising. 

[Read the rest of this article...]

communication, build relationships, advising theory, assessment, advising approaches, encouraging students, active listening, advising research, first generation students, academic support, Sabrina Jones, Isaac Larison, Anna Rollins, Paulus Wahjudi, first year stud
29
26

With all the talk about helicopter parents and overparenting, it can be easy to forget that many parents have an incredible investment of time, love, money, and energy in their child’s education.  The authors gathered data from advisors on their perceptions of their interactions with parents and   asked for examples of effective strategies for working with parents.

[Read the rest of this article...]

communication, parent relationships, advising strategy, critical thinking, advising approaches, conflict resolution, active listening, Allison Ewing-Cooper, Kami Merrifield, parental involvement parents
Posted in: 2018 March 41:1
26

The author shares his own experience with academically grieving students and a process to identify such students.

[Read the rest of this article...]

rapport, empathy, communication, role of advisor, student motivation, advising approaches, active listening, grieving, academic support, Rathan Kersey
Posted in: 2018 March 41:1
29

Most major academic advising theories stress the importance of the advising relationship.  In advising, the quality of the relationship between advisor and student is at the heart of most interventions.  The author notes that the shared focus of various advising theories on factors that foster the advisor-student relationship is very similar to the common factors theory in psychology.

[Read the rest of this article...]

theory, research, empathy, communication, build relationships, advisor competencies, academic support, advising theory, advising approaches, active listening, advising environment, advising research, Mehvash Ali
Posted in: 2018 June 41:2
29

In the world of improvisational (improv) comedy, advancing is the process of moving a scene forward.  In the world of academic advising where student success is a central narrative, it is imperative that advisors help students advance their own scene. 

[Read the rest of this article...]

decision-making, theory, theory to practice, professional development, communication, advisor training, academic support, advising theory, advising strategy, advising approaches, active listening, Melissa Johnson, Kyle Ross
Posted in: 2018 June 41:2
27

Over time, academic advisors may begin to experience emotional, physical, and spiritual exhaustion from constantly witnessing and absorbing the difficulties of students. Developing self-care strategies within advising training and development can help advisors pay attention to their emotional state and allow time for reflection and healing.

[Read the rest of this article...]

empathy, communication, advisor competencies, role of advisor, stress, academic support, advising strategy, assessment, active listening, Shantalea Johns, Mevash Ali
27

To be an expert on the culture of all students that advisors advise and teach is unrealistic. However, getting to know each student in terms of their personal stories and backgrounds is doable. This is particularly important as the student population in higher education continues to diversify.

[Read the rest of this article...]

empathy, communication, build relationships, reflection, role of advisor, at-risk students, cultural differences, student motivation, teaching strategy, critical thinking, active listening, Christine Robinson
Posted in: 2019 March 42:1
17

Safe Conversations is an educational program that focuses on dialogue promoting a new way of talking and listening to one another. When applied appropriately, connection and safety occur which promotes respectful and healthy relationships.

[Read the rest of this article...]

proactive advising, empathy, communication, build relationships, advisor competencies, academic support, active listening, advising space, advising environment, Curtis Hill
Posted in: 2019 June 42:2
17

Occasionally, students enter their advising session with personal baggage to share with their advisor that detours the conversation away from the normal advising issues.  Knowledge of psychological first aid (PFA) give advisors tools to support students who are striving to overcome a traumatically challenging situation before making a referral to another support resource on or off campus.

[Read the rest of this article...]

empathy, communication, build relationships, advisor training, stress, academic support, at-risk students, encouraging students, active listening, death, grieving, dealing with death, student loss, Cindy Firestein
Posted in: 2019 June 42:2
17

When blackness, queerness, and nonconformity intersect, the burdens students carry can be profound.  Studies have shown a connection between queerness and discrimination, harassment, and victimization on U.S. college campuses. Academic advisors cannot underestimate how these incidents impact the lives and academics of BQGN students. The author offers methods that can be utilized to assist these students.

[Read the rest of this article...]

empathy, communication, build relationships, academic support, cultural differences, advising approaches, encouraging students, active listening, LGBT, Maximillian Matthews
Posted in: 2019 June 42:2

Academic Advising Today, a NACADA member benefit, is published four times annually by NACADA: The Global Community for Academic Advising. NACADA holds exclusive copyright for all Academic Advising Today articles and features. For complete copyright and fair use information, including terms for reproducing material and permissions requests, see Publication Guidelines.