To proactively address student attrition, Drexel University’s online Master of Science in Higher Education (MSHE) Program has integrated Online Human Touch (OHT) into instruction and programming to engage students and personalize the online educational experience. Results include high student retention rates, high levels of student satisfaction, and active alumni engagement.
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As advisors, we tell our liberal arts and social science students to “follow your heart” and “study what you love” in college. But, when it comes to career advising, how do we help these students “follow their hearts” to career success?
As academic advisors we interact with the entire campus community to communicate possibilities to students as they identify patterns and phenomenon that explain the world. But the majority of advisors never venture beyond this state of hypothesis to validate their knowledge, share it with other advisors, or use it to inform practice. Why?
To ascertain what our millennial students wanted and needed from academic advisors, we designed a twenty-three item questionnaire that first-year students completed ...The survey results reflect how our students’ needs and approaches compare with those of typical millennial students and suggest areas for change in our present advising practices.
This informal study shows the potential for examining the academic language advisors, faculty, and staff use in communication with students...[and] serves as an example of how advisors can do quick, informal studies on topics that affect their advising practice and make a difference to the success of our students.
The use of “customer service” techniques in academic advising is controversial because of mixed perceptions regarding the definition of the word “service.” Many advisors fear the adverse effects this shift could have on the student-advisor relationship...How do advisors meet the service expectations of students while remaining true to our student development roots?
I was perusing the NACADA Web site and saw on the events page that a Summer Institute would be only a three hour drive from my house! With my fingers crossed, I completed a Summer Institute Scholarship application and submitted it...
In China, we have an old saying: Talking with you for one moment is much better than reading books for ten years. At the NACADA Summer Institute, I talked with faculty members and fellow participants for seven days...
The emergence and growth of Web 2.0 software has introduced various new methods for communication in academic advising...This article provides the reader with a general description of how some Web 2.0 tools are being utilized in academic advising.
Ten tips to ease the new advisor’s transition into the field or to remind veteran advisors of the things they should keep in mind when working with new colleagues.
