Assessment

Academic advising is a varied field in higher education and therefore, assessment of advising has some unique challenges. Advising is multi-level, multi-disciplinary and multi-functional, which makes ways to assess just as wide-ranging. The methods of delivery of advising services can also vary so greatly between institutions (from centralized to decentralized) that there is no one way to assess. The resources compiled here provide support of the diverse ways to do advising assessment within higher education. We welcome your specific campus assessment tools and examples for submission to clearinghouse@ksu.edu.

NACADA resources:

Creating an Advising Mission in Four Meetings, Academic Advising Today, 2019
How to Use Assessment Efficently in Academic Advising, Academic Advising Today, 2018
Data: Fast, Easy, and Transformative, by Joshua Larson via Academic Advising Today, 2017
Collaborative Note Writing, by Bret Hirsch via Academic Advising Today, 2017
Charting the Course: Ten Attitudes and Behaviors Essential to Assessment Success, by Jaimie Haider and Ashley Moir via Academic Advising Today, 2017
Assessment: It is a Process, by Heather D.S. Anderson via Academic Advising Today, 2017
Chart your advising resources with a simple economic analysis: A case study, by Josh Whiting and Susan Poch, 2014
Assessment of academic advising institute rocks, Academic Advising Today, 2013
Creating and sustaining assessment through teamwork, Academic Advising Today, 2011
The "Who, what, when, how, and why" of a program review, Academic Advising Today, 2007
Faculty advisor assessment and reward: A hot topic for our institutions, via Academic Advising Today, 2010
Advising, accountability, and assessment, via Academic Advising Today, 2007

Related resources:

Student Leader Learning Outcomes, Texas A&M Rubrics
Academic advising inventory
- Academic advising inventory (AAI), Roger B. Winston, Jr. and Janet A. Sandor
- AAIS software
CAS Standards for academic advising resources
Examples of institutions' academic advising mission statements

Reader Learning Outcomes, Discussion Questions and Activities from Beyond Foundations monograph:

Presentations:
Rubrics: Developing Rubrics as a Tool in the Assessment Process, Kathy Zarges, NACADA Assessment Institute, 2017

Survey tools developed by institutions:

College of Business Academic Success Center Satisfaction Survey, James Madison University, 2017
Advising Survey Questions, by Carol Heisserer, Southeast Missouri State University, 2017
Best practices for evaluating academic advising, By Izabela Szymanska, UNC Charlotte, 2011
WSUV Advising Survey
UTD Advisor Self-Assessment, University of Texas at Dallas
Non In-Person Survey Questions for Advising Feedback, Metropolitan State University, 2020
Spring 2019 Advisement Assessment, Jamestown Community College, 2020

2011 videocast presentation, NACADA Executive Director Charlie Nutt and Assessment Institute faculty Rich Robbins (Bucknell University), Sharon Aiken-Wisniewski (University of Utah), and Karen Boston (University of Arkansas-Fayetteville) outline the steps in developing an assessment plan for academic advising and provide hands-on examples of programs that have been implemented on college campuses. Regardless of institutional size or advising model, this presentation is a must for all institutions who need to develop an academic advising assessment plan that focuses on student learning and program effectiveness.

In this 30-minute, 2011 videocast panel discussion, moderated by NACADA Executive Director Charlie Nutt, Professional Development Committee Chair Nora Allen Scobie (University of Louisville) is joined by Julie Givans Voller (Arizona State University) and Andrew Brewick (University of Idaho) to discuss ways to effectively conduct a professional development needs assessment and how to use the results to plan valuable advisor training and development opportunities.

Groups

Need NACADA member survey data? Look here.

BROWSE:
Index of Topics
Advising Resources

Do you have questions? Do you need help with an advising topic?
Email us.

Events

Plan to attend our Assessment Institute (every February, locations vary)

Why you should attend:

Develop a vision for advising on your campus
Understand national resources that offer student feedback & information about advising
Learn how to identify resources & allies in the areas of institutional Research & Institutional Planning
Learn to connect your plan to the institutional strategic planning process
Learn how to communicate this information to campus colleagues to generate collaboration & understanding
Use benchmarking to document the success of your plan

Check Out:

Beyond Foundations (2016) contains two chapters on assessment by Rich Robbins.

Chapter 14 is an overview of assessment and student learning outcomes.
Chapter 15 deals with gathering outcome evidence and making changes based upon assessment data

Guide to Assessment in Academic Advising, 2nd ed., 2010

This resource available for purchase is on CD and can assist institutions with the development of a comprehensive assessment program for academic advising at the unit, college, or institutional level.