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There are a number of reasons why a university would want to change its advising culture. With advising practices linked to retention, student engagement, and first destinations, robust advising is increasingly being viewed as a panacea to many student support issues.
Over the past 10 years at the University of Hawai‘i’s Mānoa Advising Center (MAC), a number of small but significant changes have been made in the way that mandatory advising is offered—namely in format and tone—that have had a big impact in helping advisors to more efficiently and proactively assist their students.