It is not realistic to expect every academic advisor to know the particulars about the financial aid world. However, when it comes to dealing with students whose aid is jeopardized or lost because of previous academic performance, advisors at both public and private institutions should be able to discuss all of the ramifications so that students are able to make informed decisions about these potentially life-altering matters.

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role of advisor, stress, academic support, at-risk students, probation, financial aid, Andrea Harris, Chris Maroldo, advising skills, advising competencies, proactive advising

Over the past 10 years at the University of Hawai‘i’s Mānoa Advising Center (MAC), a number of small but significant changes have been made in the way that mandatory advising is offered—namely in format and tone—that have had a big impact in helping advisors to more efficiently and proactively assist their students.

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academic support, rapport, proactive advising, persistence, communication, decision-making, advising theory, role of advisor, advising approaches, build relationships, at-risk students, intrusive advising, Megumi Makino-Kanehiro, student loss

Acting as the hub of the wheel while drawing on the three components of academic advising (conceptual, informational, relational), academic advisors can help their advisees adapt to the culture of their higher education environment and empower them to take an active part in their journey to success.

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academic support, rapport, proactive advising, retention, Shea Ellingham, at risk students, building relationships