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Position Description
As the Director of Academic Advising, this position is responsible for developing and facilitating resources to support the delivery of academic advising services through Columbia College’s dual advising model, KoalaPASS. As a Student Success Advisor to one of the five academic divisions, this position also supports a caseload of students with individualized career and academic advising to prepare students academically and professionally for success. The Student Success Department supports the Columbia College mission by providing services and resources that empower all Columbia College students to explore and identify their academic and professional passions while acquiring the skills, experiences, and connections needed to thrive academically and graduate prepared for their postgraduation goals. The department is comprised of three functional areas, with a director for each: Accessibility Services, Academic Advising, and Career Services. Staff within each area serve as student success advisors, providing students on their caseloads with academic and career advising. The five student success advisors are assigned a caseload from one of the five academic divisions, and this position will work with students in the Division of Social Sciences. This position supervises the Assistant Director of Academic Advising and reports to the Executive Director of Student Success.
Duties
Direction of Academic Advising Services, which includes:
- Serving on the QEP Committee and providing direct support for the development and implementation of committee initiatives to support KoalaPASS
- Developing and disseminating resources that student success advisors and faculty advisors use for academic advising
- Tracking and reporting on student registration for enrollment management purposes
- Maintaining and reporting data for academic advising
- Managing early alerts, monitoring assignment and closing of cases
- Participating in the creation, implementation, and coordination of retention efforts while promoting college completion
- Serving as a general campus resource on academic advising for students, student success advisors, and faculty advisors
Professional Staff Advising Academic advising for an assigned caseload of new day college students. Services may include, but are not limited to:
- Academic probation recovery
- Academic success strategies
- Change of Major/Minor
- Course Registration
- Course Withdrawal
- Early alert recovery
- General Academic Planning
- Individual academic consultation
- Issues in General Education Courses
- Leave of absence/withdrawal
Career advising for an assigned caseload of day, evening, and graduate students/alumni. Services may include, but are not limited to:
- Major and career exploration, guidance, and planning
- Internship and job searches
- Developing application materials, such as resumes, cover letters and LinkedIn profiles
- Interview preparation and mock interviews
- Applying to graduate programs
- Career and academic success planning Performs other related duties as assigned to further the mission of the office, division, and College.
Application Process
Please apply online via the Columbia College Human Resources site with a cover letter and resume. You may use the following link to access the job posting directly: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=148617&clientkey=716F3DBB868513EDA5A7657F756BBDD8
Institution Information
Columbia College, founded in 1854, is a private, liberal arts college offering undergraduate and graduate programs on campus and online. The College is ranked among those highlighted by U.S. News & World Report as a Best Regional University in the South, Best Regional University for Veterans, Best Value School in the South, Top Performer on Social Mobility in the South, Best Regional University for Ethnic Diversity, and Best Regional University for Economic Diversity. Founded and rooted in the United Methodist Church, Columbia College advocates a holistic approach to education, emphasizing the importance of leadership, service, and social justice. The College enhances the personal education of every student with an additional focus on the “Four Cs”- Courage, Commitment, Confidence, and Competence. Enrollment is over 1,500 students throughout the institution, representing a diverse student body. Degrees conferred include those at both baccalaureate and master’s levels in more than 40 different programs. A dedicated faculty and staff provide our students with the skills to be successful. The College’s programs continue to receive high accolades for innovation, student focus, and delivery. The student experience is enhanced through an intercollegiate athletic program, participating in the Appalachian Athletic Conference of the National Association of Intercollegiate Athletics (NAIA). The College has repeatedly earned the top national award for the NAIA Champions of Character competition.
Additional Information
Position is open until filled. Competitive benefit package. Anticipated hiring salary: $50k EOE M/F/D/V
Contact Information
Dr. Brian S. Dye Executive Director of Student Success
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Qualifications:
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Required Qualifications
MINIMUM REQUIREMENTS TO PERFORM WORK:
- Master’s degree in an applicable field or an equivalent combination of education and professional work experience as determined by the college
- Advanced knowledge of academic advising
- Experience working in higher education academic advising or closely related area for at least 1-2 years required
- Ability to communicate effectively with others and present in-person and virtually to large and small groups - Coachable and highly motivated with strong attention to detail and follow through
- Proficiency in Microsoft Office and ability to learn student information systems used for advising
- Experience working with adult learners of all ages and backgrounds
- Experience working with diverse populations and ability to articulate the value of diversity and inclusivity
- Effective project management skills with the ability to prioritize simultaneous projects to meet deadlines while multitasking and managing multiple, ongoing programs and services
- Effective customer service and relationship building skills with the ability to work collaboratively
- Ability to work independently and resourcefully with strong analytical/problem-solving ability
- Must be able to work occasional evening and weekend hours if position ever requires irregular office hours to meet with students and participate in job relevant events
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to communicate effectively, both orally and in writing.
- Excellent interpersonal, leadership and communication skills.
- Ability to make sound judgments and think critically about issues that arise.
- Ability to work successfully with diverse populations of students.
- Ability to multi-task in a fast-paced environment.
- Excellent customer service skills; strong work ethic.
- Ability to work independently & in a team environment with little direction.
- Ability to plan, organize and prioritize work; attention to detail.
- Ability to meet schedules and timelines.
- Ability to establish & maintain effective working relationships with others.
Preferred Qualifications
- Experience working in higher education academic advising or closely related area for at least 3-5 years
- Experience supervising professional advising staff
- Experience with EAB Navigate, Canvas, Jenzabar, Handshake, and other platforms used in higher education
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