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Position Description
The Director of Academic Advising oversees campus-wide academic advising initiatives and manages professional staff while working directly with faculty advisors. This position is housed within the Center for Student Success and reports to the Associate Dean for Student Success. The Director of Academic Advising is charged with the coordination, oversight, and assessment of undergraduate advising programs and practices to ensure quality academic advising for all students. The Director will coordinate a comprehensive plan for academic advising grounded in best practices and research in advising, retention, and student success.
Duties
Oversee Royal Advising, Queens’ model for first- and second-year undergraduate academic advising, in conjunction with a faculty facilitator. Supervise full-time professional advisors and support their work with assigned student populations. Organize and coordinate academic components of student orientation in collaboration with Student Life and faculty. Develop and support a comprehensive training program for faculty advisors in collaboration with department chairs, academic deans and the Director of the Center for the Advancement of Faculty Excellence. Ensure ongoing assessment of advising with a view to continually improving its effectiveness and enhancing student experience and satisfaction. Assume primary responsibility for escalated advising concerns and support readmitted students with understanding their academic progress and methods for academic recovery. In collaboration with department chairs and deans, coordinate the assignment of faculty advisors for undergraduate students with declared majors. Coordinate communication to students and advisors regarding academic early warning, midterm warning, and probation. Maintain, update, and disseminate resources that facilitate students’ awareness and understanding of their academic standing and progress. Act as a resource for campus constituencies and committees whose responsibilities relate to student retention and, as appropriate, take a leadership role in retention initiatives. Serve on the University’s Student Support Team, a collaborative team of campus partners tasked with addressing alerts regarding students’ well-being and success. Represent the Academic Advising and/or the Center for Student Success at open houses, admission events, and other functions as necessary.
Application Process
Does this sound like a good fit? Visit https://www.smartrecruiters.com/QueensUniversityOfCharlotte/744000006604932-director-academic-advising to apply.
Requirements:
- A cover letter addressing the position qualifications and experience
- Current résumé
- Salary requirements
- Contact information for three professional references.
Institution Information
Located in the heart of the nation’s second-fastest-growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors. Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.
Additional Information
Benefits Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, a 403b retirement plan, with two options (pre-tax or post-tax (Roth) contributions) with a generous match, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, disability insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance. Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs. Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Assistant Vice President of Human Resources at 704.337.2222.
Contact Information
704.337.2222
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