In times of tragedy, students look to their advisors for answers. If we have established trusting relationships, our offices can be a refuge. Taking time to talk, listen, be quiet and, if appropriate, suggest counseling, can make all the difference.
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In August 2017, the field of academic advising lost a champion with the passing of recent NACADA Journal co-editor Leigh S. Shaffer. Leigh, a recognized scholar in his field of social psychology, authored or co-authored 11 peer-reviewed articles for the NACADA Journal, more than any other author in the Journal’s history.
Occasionally, students enter their advising session with personal baggage to share with their advisor that detours the conversation away from the normal advising issues. Knowledge of psychological first aid (PFA) give advisors tools to support students who are striving to overcome a traumatically challenging situation before making a referral to another support resource on or off campus.